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Speed Commerce –
Glossary

A repository of acronyms, jargon, terms, and useful concepts for brands striving to optimize their ecommerce logistics operations.

Glossary Terms

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    A

  • A/B Testing
  • ABC Analysis
  • Accounts Payable (A/P)
  • Accounts Receivable (A/R)
  • Advanced Shipping Notice (ASN)
  • Ad Clicks
  • Affiliate Marketing
  • After-Sale Service
  • Air Waybill (AWB)
  • Alibaba
  • Amazon Standard Identification Number (ASIN)
  • Amazon's Best Sellers Ranking (BSR)
  • Any-Quantity Rates
  • Application Programming Interface (API)
  • Arbitrage
  • Audit Trail
  • Automatic Targeted Ads
  • Available-to-Promise (ATP)
  • Active Stock
  • Apparel Fulfillment
  • Arrival Notice
  • ArcBest
  • All Points Logistics
  • AMS Fulfillment
  • Airhouse Fulfillment
  • Atomix Logistics
  • a2b Fulfillment
  • A-Storage Group Inc.
  • Aarya Logistics
  • Averitt Express
  • Americold
  • Arrive Logistics
  • AIT Worldwide Logistics
  • APL Logistics
  • Allpoints
  • Allen Lund Company
  • Armstrong Transport Group
  • Atlanta Bonded Warehouse
  • Ascent Global Logistics
  • Accessorial Charges
  • Air Cargo
  • Air Freight
  • Amazon SFP (Seller Fulfilled Prime)
  • Ambient Storage
  • Automated Dimensioning
  • Automated Guided Vehicles (AGVs)
  • Automated Order Routing
  • Automated Palletizers
  • Automated Picking Solutions
  • Automated Storage and Retrieval System (AS/RS)
  • AFS Logistics
  • Agility
  • Allocation
  • Automated Invoicing
  • All-Cargo Aircraft
  • Abandoned Call
  • Account Code
  • Adherence to Schedule
  • After-Call Work (ACW)
  • Agent
  • Agent Group
  • Agent Occupancy
  • Agent-Out-Call
  • Agent Status
  • Agent Status Codes
  • All Hands on Deck (AHOD)
  • Answer Supervision
  • Answered Call
  • Application Program Interface (API)
  • Application Service Provider (ASP)
  • Application-Based Routing and Reporting
  • Automatic Call Distributor (ACD)
  • Automatic Number Identification (ANI)
  • Automatic Speech Recognition (ASR)
  • Auxiliary Time
  • Average Handle Time (AHT)
  • Average Speed of Answer (ASA)
  • Average Talk Time (ATT)
  • Average Time to Abandon (ATA)
  • Awaiting Further Instructions (AFI)
  • A/B Testing
  • Accounting (ACCG)
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Alt-Text
  • Amazon Bestseller Ranking (BSR)
  • Amazon Pay-Per-Click (PPC)
  • Amazon Search Engine Optimization
  • Anchor Text
  • Asset Classes
  • Assets
  • Average Order Value (AOV)
  • Average Transaction Value (ATV)
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    C

  • Cash Conversion Cycle
  • Cash-to-Cash Cycle Time
  • Centralized Inventory Control
  • Change Order
  • Changeover
  • Channel Conflict
  • Chargeable Weight
  • Click-Through-Rate (CTR)
  • Co-Packer
  • Collaborative Planning, Forecasting, and Replenishment (CPFR)
  • Commercial Zone
  • Commodity Code (HS Code)
  • Competitive Benchmarking
  • Competitive Bid
  • Cost-Per-Click (CPC)
  • Cost-Per-Mille (CPM)
  • Critical Success Factors (CSF)
  • Cross Docking
  • Crowdfunding
  • Cubage
  • Cube Out
  • Currency Adjustment Factor (CAF)
  • Current-Demand Inventory
  • Customer Relationship Management (CRM)
  • Cargo
  • Carrier Liability
  • Carrier Limitations
  • Case Picking
  • Channel
  • Clearing and Forwarding Agent (CFA)
  • Code 128
  • Commercial Invoice
  • Consignee
  • Consolidation
  • Containerization
  • Courier Service
  • Custom Packaging
  • Customs
  • Customs Value
  • Cycle Count
  • Cycle Time
  • Coyote Logistics
  • Capacity LLC Fulfillment
  • CDS Logistics
  • Cold Chain 3PL
  • Cubbo
  • Coasters
  • Ceva Logistics
  • Crane Worldwide Logistics
  • Cardinal Logistics
  • C.H. Robinson
  • CJ Logistics America
  • Cardinal Logistics Management Corporation
  • CDEC Inc.
  • Chain of Custody
  • Chargeback Fees
  • Circular Supply Chain
  • Click-and-Collect
  • COD Shipping (Cash on Delivery)
  • Cold Storage
  • Commercial Shipping
  • Consolidated Shipping
  • Consolidator
  • Container Demurrage
  • Crowley Logistics
  • Cart.com
  • Choptank Transport
  • CT Logistics
  • Container Detention
  • Container Freight Station (CFS)
  • Canada Cartage
  • CLX Logistics
  • Carter Logistics
  • Container Sealing
  • Cooperative Routing
  • Cost-to-Serve Analysis
  • Cross-border eCommerce
  • Crowdsourced Delivery
  • CTPAT Compliance
  • Curbside Pickup
  • Customs Bonding
  • Carbon Footprint Management
  • Carbon Offset Shipping
  • Cargo Insurance
  • Carrier Assignment
  • Carrier Performance Analysis
  • Cartonization
  • Central Distribution Center
  • Centralized Returns
  • Core Logistics
  • Consolidation Center
  • Container Service Charges (CSC)
  • Cargo Load Factor (CLF)
  • Consignment Warehouse
  • Cargo Retention Clauses
  • Compliance
  • Cross Border Logistics
  • Customs Declaration
  • Call Avoidance
  • Call Blending
  • Call Center (CC)
  • Call Guide
  • Call Detail Record (CDR)
  • Call Forcing
  • Call Management System (CMS)
  • Caller Entered Digits (CED)
  • Calling Line Identity (CLI)
  • Computer Telephony Integration (CTI)
  • Coaching
  • Customer Controlled Routing (CCR)
  • Customer Experience Management (CEM/CXM)
  • Customer Information System (CIS)
  • Customer Satisfaction Score (CSAT)
  • Call to Action (CTA)
  • Canonical Tag
  • Capital (CAP)
  • Cart Abandonment
  • Cascading Style Sheets (CSS)
  • Cash Flow (CF)
  • Certified Public Accountant (CPA)
  • Chatbot
  • Churn Rate
  • Click-To-Open-Rate (CTOR)
  • Cohort
  • Consumer Journey Tracking
  • Consumer Behavior
  • Content Management System
  • Conversational & Brand Building Content
  • Conversion
  • Conversion Funnel
  • Conversion Rate
  • Conversion Rate Optimization (CRO)
  • Cookie
  • Cost Per Acquisition (CPA)
  • Cost Per Click (CPC)
  • Cost Per Thousand Impressions (CPM)
  • Cost of Goods Sold (COGS)
  • Credit (CR)
  • Cross-Selling
  • Cross-Shopping
  • Customer Acquisition Cost (CAC)
  • Customer Lifetime Value (CLV)
  • Customer Loyalty
  • Cyber Monday
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    S

  • SFP (Seller Fulfilled Prime)
  • SSCC (Serial Shipping Container Code)
  • SWOT Analysis
  • Safety Lead Time
  • Safety Stock
  • Salable Goods
  • Sawtooth Diagram
  • Scanlon Plan
  • Search Engine Optimization (SEO)
  • Secure Electronic Transaction (SET)
  • Slotting
  • Split Delivery
  • Sponsored Ad
  • Spot Demand
  • Squeeze Page
  • Statement of Work (SOW)
  • Statistical Process Control (SPC)
  • Stock-Keeping Unit (SKU)
  • Stocktaking
  • Sub-Optimization
  • Subhauler
  • Subcontracting
  • Sunk Cost
  • Supply Chain Management (SCM)
  • Seasonality
  • Self-Fulfillment
  • Serial Number
  • Shipping
  • Shipping Zones
  • Shopping Cart Integration
  • Shrinkage
  • Stockout (out of stock)
  • Storage Fees
  • Supplement & Vitamins Fulfillment
  • Supply Chain
  • ShipBob
  • ShipMonk​
  • ShipHype
  • SEKO Logistics
  • Smart Warehousing Fulfillment
  • ShipStation
  • ShipNetwork
  • Shipfusion Fulfillment
  • Selery Fulfillment
  • ShipCalm
  • ShipLab
  • Snapl
  • Sunland Logistics Solutions
  • Shippable
  • ShipBots
  • Shtiks Inc.
  • Shippo
  • Schneider National
  • STG Logistics
  • Saddle Creek Logistics Services
  • ShipHero
  • Source Logistics
  • Scan Global Logistics
  • Stord
  • Sunset Transportation
  • Simpl Fulfillment
  • Schneider Logistics
  • Superior Logistics
  • Storage Station
  • Shipwire
  • Same-Day Logistics
  • Security
  • Scenario Planning
  • Supplier Diversity
  • Spot Market
  • Supply Chain Forecasting
  • Standardization
  • Supplier Kanban
  • Surety Bond
  • Supplier Collaboration
  • Scorecard
  • Storage Types
  • SureCall
  • Service Level (SL)
  • Service Level Agreement (SLA)
  • Session Initiation Protocol (SIP)
  • Software As a Service (SaaS)
  • Sales Funnel
  • Schema Markup
  • Search Engine Results Page (SERP)
  • Search Intent
  • Search Term
  • Seller Central
  • Share of Voice (SOV)
  • Sitemap
  • Sponsored Brands
  • Stock-Keeping Unit (SKU)
  • Subchapter S Corporation (S-CORP)
  • Subscribe & Save
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