About Us
About Us
Fueling the eCommerce Revolution
Speed Commerce is an end-to-end provider of scalable customer experience solutions for ecommerce retailers and manufacturers. We grow our clients' businesses by providing winning customer experience strategies such as 24/7/365 ecommerce customer service, order fulfillment, and warehousing. Designed around the customer's needs, our solutions help brands streamline operations, leverage technology, and find greater efficiencies
Client-Focused
Our Mission
Speed Commerce fulfills the brand promise our clients make to their customers every day. What sets us apart from competitors is our people. Our team has decades of experience in ecommerce, fulfillment, and customer service. We know ecommerce!
What Makes Us Unique
By carefully managing the size and scope of our business, we can avoid a “cookie-cutter” approach to our solutions. Customization and flexibility are the keys to our service offerings. Because we own, develop, and maintain our software platforms, we can meet the unique needs of our clients. We listen to each client and focus on inventive, growth-based solutions.
The very nature of our company structure translates to unmatched accountability, as our management team is highly involved in our clients’ business. We provide frequent communication and reporting to keep you in the know, and our Client Success team is in place to give you direct access to your operations inside our facilities.
Our distribution centers ship millions of packages annually. Because of this volume, we can pass along significant savings to our fulfillment clients. We can also scale operations internally to meet your brand’s seasonal spikes without disruption to quality standards.
We do not simply pick, pack, and ship. We do much more for our clients that help streamline their business for cost-effectiveness and efficiency. From embroidery and engraving, wood and glass cutting, and bottling, our ability to be your entire operational arm is inimitable.
Our Core Values
About
Every person on our team possesses a little something ‘extra’ – it’s what we call the Speed Commerce Core Values. These beliefs are the cornerstone of our operations and they fuel the success of both our clients and our people.
Client Success
Our clients are our partners. Their success defines our success. We are a direct extension of our clients and value the trust they place on us above all else.
Integrity
We are honest, hardworking people who say what we mean and do what we say. We take responsibility for our actions always.
Teamwork
We value and celebrate collective success as much as individual achievement. We respect one another and are selfless in our actions.
Quality
We are determined to be the best at doing what matters most. We are committed to a focused pursuit of excellence.
Commitment
We pour our hearts and minds into our work and are people of action. We won't stop until the job is done.
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So happy I partnered with Speed Commerce. Outsourcing my fulfillment and contact center operations has allowed me to focus on making more sales. I should've done this years ago!
Optical Client
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So glad I switched 3PLs! Thanks to Speed Commerce, my packages now go out correctly and on time while also saving money!