Director of Client Success

Laura Martin is the Director of Client Success at Speed Commerce and has been with the company, and its predecessors for more than 30 years. She started working in the catalog business, and it was an easy transition to move into supporting ecommerce. In her role, she works closely with ecommerce business owners to identify their operational needs in fulfillment and customer service and match those needs to resources at Speed Commerce. She works closely with the entire team at Speed Commerce to execute the client’s vision and meet their expectations.

Martin is experienced in client communications, compliance, solving ecommerce problems, and more. Her team of client success reps work directly with Speed Commerce’s clients and act as the go-between for all the departments to streamline communications through one point of contact. 

Martin is a graduate of what is now Stevens – The Institute of Business & Arts in St. Louis. In her spare time, you can find her loving on her grandchildren or soaking up the sun on a beach somewhere.