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What Is Over, Short, and Damaged? | Speed Commerce

What Is Over, Short, and Damaged?

3PL Glossary > Over, Short, and Damaged (OS&D)

What Is Over, Short, and Damaged?

Over, Short, and Damaged (OS&D) refers to a system used in logistics and supply chain management to account for discrepancies in inventory during the shipping and receiving process. This process is particularly vital in the transportation of goods, ensuring accurate and transparent transactions between shippers, carriers, and receivers.

How does the Over, Short, and Damaged (OS&D) process contribute to the efficiency of inventory management in logistics and shipping?

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The second component, "Short," involves situations where the received quantity falls short of the expected amount. Similar to overages, shortages can result from various factors like miscounting, pilferage, or shipping errors. A robust OS&D process allows for the identification and resolution of these shortages, ensuring accurate records and preventing financial discrepancies between the parties involved.

Lastly, "Damaged" pertains to goods that have suffered any form of impairment during transit. This includes physical damage, breakage, or deterioration. Prompt identification of damaged items is vital to initiate the claims process with the carrier or supplier and ensures that responsible parties address the issue promptly. An effective OS&D system thus plays a vital role in maintaining the integrity of the supply chain by resolving discrepancies, fostering transparency, and facilitating the resolution of issues related to overages, shortages, and damaged goods.


Yes. Over, Short, and Damaged (OS&D) occurrences are relatively common in the shipping and logistics industry. Various factors such as handling during transit, loading/unloading processes, and external environmental conditions can contribute to instances of overages, shortages, or damage to goods.

Yes. Shippers have the right to seek compensation for products reported as damaged in an Over, Short, and Damaged (OS&D) situation. Proper documentation and evidence, including photographs and detailed reports, are typically required to support the claim. Timely reporting of damages is vital to initiating the compensation process.

Yes. Carriers are generally responsible for investigating and resolving Over, Short, and Damaged (OS&D) claims. They must work with the shipper to determine the cause and extent of the issue and, if necessary, compensate for the loss or damage incurred during transit. Effective communication and collaboration between the shipper and carrier are essential in resolving OS&D claims efficiently.

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