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Speed Commerce

Exigo 3PL & Fulfillment Services – Shopping Cart Integrations

Exigo 3PL & Fulfillment Services - Shopping Cart Integrations

Exigo offers a specialized eCommerce platform geared towards direct selling companies and network marketing. It provides robust tools for managing complex commission structures, back-office operations, and customer relationships, making it a preferred choice for businesses in the direct selling industry. Integrating Exigo with a 3PL provider like Speed Commerce can significantly optimize the fulfillment process for direct selling businesses. This partnership ensures that inventory is managed effectively, orders are processed quickly, and products are distributed accurately and promptly. Such a streamlined approach is crucial for maintaining the trust and satisfaction of a direct selling company's network of distributors and customers. The collaboration with Speed Commerce as a 3PL partner provides Exigo users with the ability to scale operations efficiently. It offers the flexibility to handle varying order volumes, support new product launches, and enter new markets. This strategic alliance streamlines supply chain management and allows direct selling companies to focus on core business activities like distributor engagement and market expansion.

Exigo

Why Work With Speed Commerce for Your Exigo Fulfillment Needs

At Speed Commerce, we create winning customer experiences to help your Exigo eCommerce business grow and thrive. By removing our clients’ headaches and delivering customer-focused solutions, our clients can address what matters most, growing their businesses.

 

Speed Commerce is a single-source provider of omnichannel customer experience solutions and technology for eCommerce retailers and manufacturers. Designed around the customer’s needs, our solutions help Exigo businesses streamline operations, leverage technology, and find greater efficiencies.

 

As an end-to-end provider of scalable customer experience solutions, we also grow our clients' Exigo businesses by providing solutions such as 24/7/365 eCommerce customer service, order fulfillment, and warehousing.

 

At Speed Commerce, our Mission is to fulfill the brand promise our clients make to their customers every day. What sets us apart from competitors is our people. Our team has decades of experience in eCommerce, fulfillment, and customer service. We know eCommerce!

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We Know Exigo

Speed Commerce has been acing fulfillment for Exigo orders since day one. We power up retailers and shop owners’ customer experience with flawless order fulfillment. Choose Speed Commerce to drive growth and excel in customer satisfaction!

No labor or capital expenditures

Strategically positioned warehouses across the U.S. for fast shipping and delivery

Scalable capacity to handle seasonal peaks and growth

Available for many popular eCommerce store integrations

Flexible warehouse footprint that grows with your brand

How Do Exigo Fulfillment Services Work?

Exigo caters to the direct selling and network marketing industry, offering a platform that supports complex sales processes, commission structures, and back-office management. Fulfillment procedures within Exigo involve processing orders placed through its system, managing inventory, and coordinating with distribution channels for efficient product delivery. The platform’s comprehensive approach ensures that direct selling companies can effectively manage large volumes of orders while maintaining accurate sales and commission tracking.

Shopify

How Do Exigo Fulfillment Services Work?

Order Receipt from Direct Sellers

In Exigo’s platform, primarily used by direct selling companies and network marketers, orders are placed by individual distributors or customers directly through the system. These orders include detailed product information, quantities, and specific shipping instructions.

Processing and Verification

Once an order is placed, Exigo's system processes it by verifying product availability and confirming the accuracy of the order details. This step ensures that all necessary items are ready for fulfillment and align with the inventory levels.

Inventory Management and Order Allocation

Exigo’s platform provides robust inventory management tools that allow direct selling companies to track and manage stock levels efficiently. As orders are received, products are allocated accordingly, ensuring that inventory is managed effectively for timely order fulfillment.

Picking and Packing

ulfillment centers or direct selling companies pick the ordered items from their inventory. Special attention is given to the packing process, ensuring that products, often varying in nature, are securely packaged for shipment.

Shipping Coordination and Dispatch

Exigo integrates with various shipping providers, offering flexibility in choosing the most suitable shipping method for each order. Orders are dispatched through these carriers, focusing on reliable and prompt delivery to distributors or end customers.

Order Tracking and Communication

Shipping information, including tracking details, is provided to the distributors or customers through Exigo's system. This transparency allows them to track their order’s journey and estimated delivery time.

Ensuring Timely Delivery to Recipients

The primary goal is to deliver orders accurately and within the expected time frame to either the distributors or the direct customers. Timely delivery is crucial in maintaining the reputation and reliability of direct selling businesses.

Post-Delivery Support and Resolution

Any issues arising post-delivery, such as returns, exchanges, or customer inquiries, are handled through Exigo’s platform. Direct selling companies engage directly with distributors or customers to resolve these issues, ensuring continued satisfaction and trust in the business.

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What is a 3PL and What Do They Do for Online Businesses​

A 3PL, or Third-Party Logistics provider, is a company that offers logistics and supply chain services to businesses. These providers specialize in handling various aspects of the supply chain process, including warehousing, order fulfillment, shipping, and distribution. For online businesses, 3PLs play a key role in streamlining operations and ensuring efficient delivery of products to customers.

Shopify

Differences Between Exigo Fulfillment Services and 3PL Services

It's crucial for eCommerce businesses to weigh the features and benefits unique to Exigo's in-house fulfillment offerings against those provided by external 3PL partners to make an informed choice that aligns with their specific needs and growth strategies.

Exigo Fulfillment Services

Direct Selling and Network Marketing Specialization

Exigo caters specifically to direct selling companies and network marketers, offering a platform for managing the intricacies of this business model, which is a different focus compared to the logistics and distribution services of 3PLs.

Sales Transaction and Commission Management

Unlike 3PL providers, Exigo provides comprehensive tools for handling sales transactions, tracking distributor activities, and calculating commissions, essential for the direct selling industry.

Integrated Back-Office Operations

Exigo’s platform integrates various aspects of back-office operations, including customer relationship management and financial reporting, features not typically found in 3PL services that focus on physical order fulfillment.

Support for Growth and Scalability

While 3PLs primarily handle logistical challenges, Exigo's platform supports the growth and scalability of direct selling businesses, offering functionalities that help these companies expand their distributor networks and manage increasing transaction volumes.

Third-Party Logistics (3PL) Services

Unlike a one-size-fits-all approach, 3PL providers offer tailored logistics and warehousing solutions that cater to specific business needs. This flexibility allows businesses to optimize their supply chain operations based on individual requirements.

Customized Solutions

3PL services are designed to support multiple sales channels, from eCommerce platforms to brick-and-mortar stores. This omnichannel approach ensures a consistent and efficient distribution process, irrespective of where a sale originates.

Multiple Sales Channels Support

With extensive networks and warehousing facilities, 3PL providers can facilitate both domestic and international shipping. This enables businesses to scale their operations and reach global markets without significant infrastructural investments.

Scalability and Global Reach

One of the distinct advantages of partnering with a 3PL provider is dedicated account management. Businesses benefit from personalized attention, regular updates, and expert insights to optimize their logistics processes.

Dedicated Account Management

Notably, Exigo’s platform stands apart from traditional 3PL services by offering functionalities that support the growth and scalability of direct selling businesses. It provides the infrastructure and tools necessary for managing increasing transaction volumes and expanding distributor networks, which is a different focus compared to the logistical challenges addressed by 3PLs.

In summary, Exigo provides a unique platform specifically tailored to the needs of direct selling companies and network marketing businesses. It offers a suite of tools for managing complex sales transactions, commission structures, and back-office operations, which sets it apart from traditional 3PL services focused on logistics and fulfillment. Exigo’s platform supports the operational and administrative aspects of direct selling, facilitating sales tracking, distributor management, and financial reporting, essential for businesses in this niche market.

How to Select a Fulfillment Partner For Your Exigo Orders

Selecting the right fulfillment partner for your Exigo orders is a crucial decision that can significantly impact your business's success and customer satisfaction. Here is a step-by-step guide to help you choose the best fulfillment partner for your Exigo orders:

Define Your Requirements

Begin by determining what your business specifically needs from a fulfillment partner. Assess factors like your average order volume, the types of products you sell, your target geographical markets, preferred shipping methods, and any special requirements unique to your Exigo store.

Evaluate Technological Compatibility

Ensure that the fulfillment partner's technology can integrate seamlessly with Exigo. This includes checking if they can sync with your inventory, order tracking, and other essential eCommerce tools.

Assess Warehousing and Distribution Capabilities

Look at the location and capacity of the fulfillment partner's warehouses. They should be strategically located to serve your target market efficiently and have enough space to accommodate your inventory needs.

Check for Scalability

Choose a fulfillment partner that can grow with your Exigo business. They should be able to handle increasing order volumes and support expansion into new markets or product lines, irrespective of the shopping cart you use.

Consider Shipping and Delivery Expertise

Examine their shipping capabilities, including carrier options, shipping rates, and delivery times. A good fulfillment partner should offer competitive shipping options that meet the delivery expectations of your customers on any platform.

Analyze Customer Service and Support

Strong customer support from your fulfillment partner is vital. Assess their responsiveness, problem-solving abilities, and how they handle fulfillment issues, as this can directly impact customer satisfaction on any marketplace.

Review Cost Structure and Contract Terms

Finally, review the pricing structure and the contract terms. Ensure you understand all costs involved and that the contract terms are favorable and flexible enough to cater to the needs of your Exigo business.

Choosing a fulfillment partner is a critical decision that hinges on a deep understanding of your business's specific needs, capabilities, and aspirations for the future. A methodical approach and comprehensive research will lead you to a partner that meets your business's demands and bolsters your path to success.

Exigo-Specific Challenges That Speed Commerce Can Solve

Speed Commerce can help solve various challenges specific to selling on Exigo's platform. With decades of experience, we know what retailers and eCommerce stores require. Here are some Exigo-specific challenges that Speed Commerce can address:

Inventory Management

Maintaining optimal inventory levels can be challenging. A 3PL can provide real-time inventory tracking and management, ensuring that you have the right products in stock to fulfill customer orders while avoiding overstocking or stockouts.

Scalability Challenges

As your Exigo business grows, so do the demands on your logistics and fulfillment operations. A 3PL is inherently designed to scale with your needs, from increasing warehouse space to managing more complex distribution networks, ensuring you're always equipped to meet demand without unnecessary capital expenditure.

Reduced Risk

External disruptions, such as weather events or supply chain interruptions, can impact your ability to fulfill orders. A 3PL can have contingency plans in place to mitigate these risks and ensure business continuity.

Regulatory Compliance

Navigating the intricate web of regulations, especially if you're considering shipping products across state or international borders, can be daunting. A seasoned 3PL ensures that all logistical and shipping processes are compliant with local, national, and international regulations, taking the burden off your shoulders and minimizing the risk of potential legal hiccups.

Shipping and Delivery Optimization

Determining the best shipping options and carriers for different regions can be complex. A 3PL can leverage its expertise to select the most cost-effective and efficient shipping methods, leading to timely and reliable deliveries.

Seasonal and Peak Demand

During peak seasons and holidays, order volumes can spike significantly. A 3PL is equipped to handle these spikes, ensuring that your Exigo business can fulfill orders promptly and maintain high customer satisfaction levels.

Returns Management

Handling returns efficiently is essential for maintaining customer satisfaction. A 3PL can manage the entire returns process for your Exigo business, including inspections, restocking, and processing refunds or exchanges.

Technology Integration

Integrating your systems with Exigo's platform can be complex. A 3PL can offer technology solutions that streamline order processing, inventory management, and tracking, ensuring accurate and timely updates.

Focus on Core Competencies

As an Exigo business, your core competency is likely in product development, marketing, and customer engagement. Outsourcing logistics and fulfillment to a 3PL allows you to focus on what you do best while leaving the logistics expertise to the professionals.

Continuous Improvement

A 3PL often brings industry best practices and insights to the table. They can analyze data and performance metrics to identify areas for improvement in your fulfillment processes, leading to enhanced efficiency and customer satisfaction.

Quality Control

Accuracy in order fulfillment is critical to customer satisfaction. A 3PL can implement quality control processes and technology to ensure that the right products are picked, packed, and shipped accurately.

Reduced Overhead

Partnering with Speed Commerce eliminates the need for Exigo businesses to hire and train fulfillment staff, invest in warehouse infrastructure, or manage shipping logistics, resulting in reduced overhead costs.

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Is It Worth It to Work With a 3PL for Exigo-Based Stores?

Deciding whether to work with a 3PL provider for your Exigo-based store depends on various factors and your specific business needs. Here are some considerations to help you determine if working with a 3PL is worth it for your Exigo business:

Order Volume

Consider if your Exigo store's order volume exceeds your current capacity to fulfill orders in-house. A 3PL can manage high order volumes efficiently.

Storage Space

Evaluate whether you have sufficient space for your inventory. A 3PL offers extensive warehousing solutions that can grow with your business needs.

Shipping Costs

Analyze your shipping costs. A 3PL might negotiate better rates due to their volume of shipments, which can be especially beneficial for Exigo stores that are scaling up.

International Expansion

If you're planning to take your Exigo store global, a 3PL can handle the complexities of international logistics and customs.

Fulfillment Speed

Fast delivery is crucial for customer satisfaction. A 3PL can provide quicker turnaround times, which is significant as your Exigo store competes with larger eCommerce platforms.

Return Management

Returns can be complex and time-consuming. A 3PL can offer efficient return management systems, essential for Exigo stores aiming for high customer satisfaction.

Technology Integration

Ensure the 3PL’s technology can integrate with Exigo's platform for real-time inventory and order management.

Custom Packaging

A 3PL may offer custom packaging options, which can elevate your brand experience for customers.

Customer Service

A 3PL can provide additional customer service support, helping manage inquiries and issues efficiently.

Seasonal Scalability

For Exigo stores with seasonal products, a 3PL can adjust to the seasonality without the need for permanent infrastructure.

Cost Savings

Partnering with a 3PL could reduce overhead costs associated with staffing, warehousing, and shipping logistics.

Expertise and Advice

A 3PL brings expertise that can be invaluable, particularly if you're new to eCommerce logistics.

Focus on Core Business

Collaborating with a 3PL allows you to focus on the core aspects of your Exigo business, like marketing and product development.

Risk Management

A 3PL can help mitigate risks associated with inventory loss, damage, and other logistical challenges.

Analytics and Reporting

A good 3PL should offer analytics and reporting capabilities that complement Exigo's analytics tools, providing deeper insights into your fulfillment process.

In conclusion, working with a 3PL for Exigo businesses can be worth it if you're looking to optimize your supply chain, improve customer satisfaction, and focus on your core business activities. Assess your business requirements, conduct a cost-benefit analysis, and carefully evaluate potential 3PL partners to make an informed decision.

What if Your Exigo Business Is Very Small, Very Large, or Has Some Other Specific Requirements?

The choice of a 3PL provider for your Exigo business should align with your specific business size, requirements, and circumstances. Here's how to adapt your selection criteria based on the size and specific needs of your Exigo business:

Very Small Exigo Businesses

Cost-Effective Solutions

Small Exigo businesses often have limited budgets. Look for 3PL providers that offer competitive pricing, particularly for smaller order volumes. Some 3PLs cater specifically to small and emerging Exigo businesses.

Scalability

Even if your Exigo business is small now, consider a 3PL that can accommodate future growth. You don't want to outgrow your provider too quickly.

Flexible Contracts

Opt for 3PLs that offer flexibility in contract terms. Month-to-month agreements or low-commitment contracts can be suitable for small Exigo businesses that may need to adjust their arrangements frequently.

Minimal Volume Requirements

Ensure that the 3PL doesn't impose high minimum order or storage volume requirements, as this can be burdensome for small Exigo businesses.

Very Large Exigo Businesses

Scalability

Prioritize 3PLs that can seamlessly scale to meet the demands of a large and growing Exigo business. They should have the capacity and infrastructure to handle high order volumes.

Specialized Services

Large Exigo businesses often have complex supply chain needs. Look for 3PLs with specialized services, such as customized packaging, kitting, or value-added services.

Global Reach

If your Exigo business operates internationally, select a 3PL with a global network of distribution centers and expertise in international shipping and customs regulations.

Advanced Technology

Large Exigo businesses may require advanced technology solutions, such as sophisticated inventory management systems and robust reporting and analytics capabilities.

Specific Requirements

Niche Expertise

If your Exigo business operates in a niche industry (e.g., perishable goods, hazardous materials, or high-value items), choose a 3PL with expertise in handling your specific product type.

Regulatory Compliance

If your industry is heavily regulated, ensure that the 3PL has experience in compliance with relevant regulations and can provide documentation and reporting to meet these requirements.

Sustainability Initiatives

If sustainability is a priority, look for 3PLs that offer eco-friendly packaging options, carbon footprint reduction strategies, and other sustainability initiatives.

Geographic Reach

If your Exigo business requires distribution in specific regions or markets, choose a 3PL with strategically located distribution centers to optimize shipping and reduce transit times.

Short-Term Projects

For Exigo businesses with short-term or project-specific needs (e.g., a seasonal spike in demand), consider 3PLs that offer on-demand or short-term warehousing and fulfillment services.

Returns Handling

If your Exigo products have a high return rate, choose a 3PL with a streamlined returns process to minimize costs and impact on inventory management.

Exigo Integration for Businesses

Integrating Exigo with a 3PL provider brings significant advantages to direct selling companies and network marketing businesses, streamlining the logistics side of their complex sales processes. This combination enhances the efficiency of order fulfillment and distribution, while Exigo's platform manages the intricacies of sales transactions and commission structures, allowing businesses to focus on distributor engagement and market expansion.

Exigo

Frequently Asked Questions About 3PL for Exigo Orders

Q: How do 3PLs integrate and fulfill Exigo orders?

A: 3PLs integrate with the Exigo platform, which caters to direct selling and network marketing businesses, to efficiently manage and execute the fulfillment process. This includes handling order logistics from Exigo's system, ensuring accurate and timely delivery of products to distributors or direct customers.

Q: How do 3PLs manage product inventory for Exigo orders?

A: For orders processed through Exigo, 3PLs employ sophisticated inventory management systems that align with the platform's unique requirements for direct selling. They ensure accurate stock levels and timely replenishment, crucial for maintaining the flow of products in network marketing and direct sales operations.

Q: How do 3PLs pick, pack, and ship Exigo orders?

A: 3PLs handling Exigo orders adopt a meticulous process for picking and packing products, often involving a range of items with different handling needs. They then ship these orders using efficient and reliable methods, ensuring that products reach the end customers or distributors promptly and in good condition.

Q: How do 3PLs help save brands on freight costs for Exigo orders?

A: 3PLs assist in reducing freight costs for Exigo orders by optimizing shipping and logistics operations. They leverage economies of scale to secure competitive shipping rates, employ strategic packing methods to minimize costs, and choose the most effective shipping routes and carriers to ensure cost-effective delivery for network marketing and direct selling businesses.

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