Retail has changed, and customer expectations have never been higher. Is it time for you to consider omnichannel? You get the idea that omnichannel retail means selling to customers across different platforms – online, mobile, brick-and-mortar, and direct selling. Customers … Read More
Technology
5 Site Usability Tips for an Awesome eCommerce Holiday Season
A good user experience is key to a successful ecommerce site, and it’s essential during the holiday season. When time is of the essence, and everyone’s offering the deal of a lifetime, your site better be easy to navigate and … Read More
3 Ways Live Chat Builds an eCommerce Business
Studies show that 44 percent of online consumers believe that having questions answered in real-time while making an online purchase is one of the most important features an online retailer can offer. Are you offering live chat on your site? … Read More
More Myths About Online Retail to Avoid
If you’re looking to avoid ruining customer relationships, losing sales to competitors, and making your operations team miserable, let’s dive into some myth-busting about online retail. “A good website is all you need to have a successful ecommerce business.” Having … Read More
Why It’s Important to be PCI Compliant?
Nearly 15 percent of consumers said they had abandoned their online purchase during the payment process due to concerns about the site’s security standards. A data breach can do more than temporarily bring down a business: it can ruin customers’ … Read More
4 Pointers for Landing a Career in eCommerce
Ecommerce is an essential sector of the economy now. So it’s no surprise that younger people are researching how to get into a career in ecommerce. However, if you’re already a professional, there’s never been a better time to bring … Read More
4 Ways to Go Green in the Warehouse
We all want to do our part to reduce our impact on the environment. Well, just because ecommerce operates online doesn’t mean that we’re guilty of being unkind to Mother Nature. Here are a few ways to make your fulfillment … Read More
Is Proprietary Software a Deal-Breaker When Picking a Fulfillment Partner?
Proprietary ecommerce software: Is it a distinct advantage to an ecommerce retailer looking for the right partner or just some fancy attribute on their website? In reality, custom-build software can sometimes differentiate between a smooth, uncomplicated fulfillment process and a … Read More
What Happens After a Customer Clicks ‘Buy Now’?
Ecommerce provides a super-fast, convenient way for consumers to get what they want. However, a whole lot has to happen in the background to make this entire process the seemingly-easy process that customers believe it to be. The order fulfillment … Read More
10 Signs You’ve Found a Great eCommerce Growth Partner
Whether you’re an ecommerce start-up that is just launching your brand or a seasoned online retailer who needs to expand, you’ll need an outsourced fulfillment partner who will encourage your company’s growth. But how do you know you’re making the … Read More
Online Shopping Among Kids is on the Rise
With more than seven billion people inhabiting planet Earth and around 60 percent of them having access to the internet, your ecommerce business can reach more people than ever. In the U.S., even kids ages three to 18 have widespread … Read More
Should You Be Concerned About Dark Patterns in Your eCommerce?
Coined in 2010, the term “dark patterns” refers to a range of potentially manipulative user interface designs in ecommerce and elsewhere that result in users taking action that benefit the sponsoring website. The Federal Trade Commission is taking a particular … Read More
7 Things You Need to Know About eCommerce
Whether you are looking to start a new retail business, expand an existing one, or add a new channel to your retail operations, here are a few reasons why ecommerce makes sense. 1. It’s growing. Statistics have shown a steady … Read More
What Retail Marketers Need to Know About Changes to Cookie Support
Google Chrome will join Safari and Firefox to end support for third-party cookies before 2022. Collecting customer data is essential to online retailers who are looking to deliver a more personalized and targeted shopping experience. But with shoppers and internet … Read More
Keys to Great Outsourced Fulfillment
The top executive at an online retailer shouldn’t be worried about how many pack stations are operating at a time, the daily pick accuracy, or how many purchase orders were placed that day. You can be confident that the company’s … Read More
Creating a Solid Mobile Strategy for Year-Round Success
Still think you can ignore that whole mobile commerce thing, huh? Well, if the 2014 holiday season indicated the power of the smartphone shopping experience, you can no longer afford to put off your digital expansion. A report from IBM … Read More
How to add live chat support to your store – for free
Regarding online help, shoppers can be a lot like Veruca Salt. They want help NOW. If they can’t get the question answered when they need it answered, they’ll just buy what they want somewhere else. You lose the sale and possibly a future loyal customer. … Read More
Using Magento? Start accepting Bitcoins with these simple steps
We at Speed Commerce are huge fans of Magento, and as a technologist, I love both the idea and applications of Bitcoin. In this guide, I’m going to show you how to start accepting Bitcoin using your (self-hosted) Magento online store … Read More
eCommerce Runs the Free World – Here’s Why
Ecommerce is awesome. We love it; you love it. It’s truly changed how consumers shop, research, and even live. But what most people fail to understand is how much of our daily lives revolve around our online purchase activities. Below, … Read More
Want to Work in eCommerce? Check Out These Degrees
Although many of us came into the ecommerce industry by chance thanks to skills we’ve acquired in other areas, the rapid growth and all-around coolness factor in online retail has made it a high-demand career for new job seekers and … Read More
eCommerce Provider Round-Up: Four Names You Need to Know
Ecommerce retailers need the right platform and tools to successfully build and run their stores. Since we’re heavily involved in all aspects of a retailer’s ecommerce decision-making process (and grew up developing and using our own proprietary software) we’ve become … Read More
Bitcoin: Should eCommerce Retailers Buy In?
By now, I hope you’ve at least heard about the revolutionary crypto-currency and pseudo-marketplace movement that has created a fuss in the ecommerce industry (and retail in general, really). So what is digital currency? The easiest (while still not very … Read More