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What Companies Are Using ShipHype?

As a fellow third-party logistics (3PL) provider, we keep an eye on fulfillment partners gaining traction with growing eCommerce businesses. ShipHype has built its position around a specific promise: same-day shipping with published service levels, across warehouses on both sides of the US and Canada border.

So let’s look at who ships through ShipHype and its locations, what the company charges, and where the fit works well versus where you would want something else.

Who are we? Speed Commerce is an end-to-end provider of outsourced customer experience solutions for eCommerce retailers (including for Shopify and BigCommerce and more) as well as manufacturers, for close to 20 years. We grow our clients’ businesses by providing winning customer experience strategies such as 24/7/365 eCommerce customer service, order fulfillment, and warehousing – get a free quote from a fulfillment expert. Use, share & embed our fulfillment logistics calculators optimized for 2026.

What does ShipHype do?

ShipHype is a 3PL aimed squarely at Shopify and direct-to-consumer sellers moving 1,000 or more orders a month. The company opened its first Canadian warehouse in November 2020 and has grown into a five-warehouse operation running on both sides of the border, with head office in North York, Ontario.

The platform connects to Shopify, Amazon FBM, TikTok Shop, Walmart, WooCommerce, BigCommerce, Etsy, eBay, Squarespace, and Wix, with carrier accounts across UPS, FedEx, DHL, USPS, and Canada Post. Beyond standard pick and pack, the company handles Amazon FBA prep, subscription box work, kitting and assembly, and crowdfunding fulfillment.

How big is ShipHype’s network in 2026?

Five warehouses: Los Angeles (Gardena, California), New Jersey (Secaucus), Dallas, plus Toronto and Vancouver in Canada. The company reports 150-plus active clients, a team of 50-plus, and more than 1.6 million packages shipped a year.

That is a smaller footprint than the national players, and the cross-border piece is the reason to look closer. Running US and Canadian inventory through one provider, one dashboard, and one account manager solves a problem that usually costs sellers two vendor relationships and a lot of reconciliation work. If your customer base straddles the border, that consolidation is the whole pitch.

By the numbers

ShipHype publishes its service levels rather than describing them: 100% order accuracy with courtesy credits when it misses, a 2 PM cutoff for same-day shipping, 48-hour receiving and putaway, and new client onboarding in under 6 days.

Which companies ship the most volume through ShipHype?

The public client roster skews toward fast-growing consumer names rather than household enterprises. These are the highest-volume accounts the company features.

Cakes Body (body and apparel accessories)

The adhesive body-wear company went from 200 orders a day to roughly 1,500, and its co-founder credits the partnership with keeping pace through that climb. It is the most-cited growth story on the ShipHype site.

Luna Bronze (beauty and skincare)

The self-tanning company ships 1,000 to 2,000 orders a day. Founder Rhiannon Mitchell points to communication and efficiency as what changed after the move.

Hydragun (recovery devices)

The percussive therapy and recovery equipment company appears on ShipHype’s client roster. Heavier electronics with higher unit values put real pressure on pick accuracy.

Tuft + Paw (pet furniture)

Designer cat furniture, which means bulky boxes and a customer who notices damage immediately.

Which mid-market companies show up?

This is where the bulk of the roster sits: sellers past the point of packing orders themselves, not yet running their own distribution.

AMVital (health and wellness)

CEO Amar Behura says the arrangement covers the work of three full-time employees at a third of the cost, which is the clearest before-and-after figure the company publishes.

Zeytoon Grove (specialty food)

Founder Saad Mokdad has said he doubts the business could handle its current volume without the fulfillment support behind it.

Strauss Naturals (supplements)

A wellness line where lot tracking and expiry handling carry more weight than raw throughput.

Wazombi Labs (electronics)

An electronics company that flags account manager access as the difference-maker, which lines up with the five-minute response time ShipHype advertises.

MedSchoolBro (education and merchandise)

A creator-led operation that grew quickly and needed fulfillment that could keep up without renegotiating every quarter.

What about smaller sellers and startups?

ShipHype does take smaller accounts, with a caveat worth knowing upfront. Sellers shipping under 500 orders a month pay a $999 monthly account management fee, so the economics only work once volume is climbing toward that 1,000-order target.

Names from the smaller end of the roster include The Healthy Home Shop in beauty, Valorem Sports in fitness, Rouge and RAD One in wellness, Joie De Jennavive, and Tahmina International in food. Bamboo Box, Big Drop Brewing, Uzzle, and Famlee Foods round out the published list.

Who is ShipHype not built for?

A few profiles are a poor match, and knowing that early saves a sales call.

  • Sellers shipping well under 500 orders a month, where the $999 account fee swamps the per-order savings
  • Anyone needing fulfillment outside the US and Canada, since the network stops at the two countries
  • Operations built around oversized freight, where a specialist in heavy and bulky goods will serve you better
  • Sellers who need deep retail routing into big-box distribution centers rather than parcel-out DTC volume

What does ShipHype charge?

Published rates put the first pick at $2.50 and each additional pick at $0.50. Carton forwarding runs $5 per carton, pallet forwarding $30 per pallet plus $1 per carton with a $40 minimum per work request. Count and inspect is $0.10 per unit plus $5 per carton. Account management sits at $999 a month, waived once volume clears the threshold.

Receiving and storage are quoted case by case rather than posted, which is standard across the category. Our breakdown of how 3PL pricing works walks through every line so you can compare quotes properly, and we keep a running ShipHype pricing breakdown as rates move.

Worth knowing

ShipHype carries a 4.8 out of 5 average across Trustpilot, Google, and Clutch on 100+ reviews, and claims clients cut overhead by up to 40% versus running fulfillment in house.

Why do these companies pick ShipHype?

Four reasons come up again and again in the published reviews.

Cross-border coverage without two vendors. US and Canadian inventory under one contract, one platform, one point of contact.

Published service levels. Most 3PLs describe accuracy and speed in adjectives. Posting a 2 PM cutoff, a 48-hour receiving window, and a six-day onboarding target invites you to hold them to it.

Response speed. A five-minute average support response and a named account manager come up more than any other single point in customer reviews.

Fast onboarding. Under six days from signature to shipping is aggressive for this category, where six weeks is closer to normal.

Where does ShipHype fall short?

Worth weighing against the above, drawn from published customer feedback rather than the marketing page.

Peak season consistency comes up repeatedly. Several reviewers describe fulfillment slipping and support responses slowing during high-demand stretches, which is precisely when you need neither to happen. Returns processing draws the same complaint.

Onboarding communication is the second recurring theme. The six-day target is fast, and some sellers found the setup phase complex and under-explained, especially those new to working with a 3PL.

Cost creep on add-on services is the third. Base rates read as transparent, and reviewers who bolted on kitting, labeling, and custom packaging found the total climbing past what they modeled. Larger accounts in particular report that the pricing structure gets less competitive as volume grows, which is the opposite of what you want. You can read the fuller picture in our ShipHype reviews roundup.

How should you compare fulfillment partners?

As a 3PL ourselves, we will say the honest thing: five warehouses across two countries is a particular shape, and it fits some businesses beautifully and others not at all.

Volume math decides most of it. Run your monthly order count against the $999 threshold before anything else, because that single number moves the effective per-order cost more than any rate card line.

Geography should match your customers, not your ambitions. Cross-border coverage is worth real money if you sell into both countries and worth nothing if you do not.

Peak season is the test that counts. Ask for references from accounts of your size and ask specifically about November and December performance, not annual averages.

Total cost beats headline rates. Model the add-ons you will realistically use rather than the base pick and pack line, then compare providers on that total.

Final thoughts

ShipHype has carved out a soliud position in the industry, a mid-sized network built for Shopify sellers in the 1,000 to 10,000 orders a month range who need US coverage without juggling two providers. The published service levels and quick onboarding are some advantages, and the client roster shows companies growing quickly on top of it.

Below 500 orders a month the fees don’t work as well, outside North America the network doesn’t reach, and peak season consistency is the question to press hardest in any reference call. If those line up in your favor, it should be on your shortlist. If they do not, or if you want more hands-on support and customized handling, that’s where we come in at Speed Commerce. The right fulfillment provider is the one built for the way your orders really move.