Which Companies Use Ryder Fulfillment?

As a fellow third-party logistics (3PL) provider, we spend a lot of time looking at who serves which kind of eCommerce business. Ryder is a different proposition from most names on a fulfillment shortlist. It’s a Fortune 500 company on the New York Stock Exchange, it moves freight for Toyota and Procter & Gamble, and eCommerce fulfillment is 1 slice of a larger logistics operation.

So let’s look at which companies use Ryder fulfillment, how the eCommerce arm got built, what it costs, and the size of business it fits.

Who are we? Speed Commerce is an end-to-end provider of outsourced customer experience solutions for eCommerce retailers (including for Shopify and BigCommerce and more) as well as manufacturers, for close to 20 years. We grow our clients’ businesses by providing winning customer experience strategies such as 24/7/365 eCommerce customer service, order fulfillment, and warehousing – get a free quote from a fulfillment expert. Use, share & embed our fulfillment logistics calculators optimized for 2026.

What does Ryder Fulfillment do?

Ryder Supply Chain Solutions covers distribution and warehousing, dedicated transportation, freight brokerage, contract packaging, last mile delivery, and eCommerce fulfillment. The eCommerce piece runs on RyderShip, the platform Ryder inherited when it bought Whiplash and rebranded in March 2024. It connects to Shopify, NetSuite, Klaviyo, Gorgias and others through prebuilt connectors, with open APIs for anything custom.

Ryder Last Mile handles the heavy end: appliances, furniture, mattresses, fitness equipment, and anything else needing a two-person team and a scheduled window. That side of the business came from the 2018 MXD Group purchase and now covers most of the US and Canada.

How big is Ryder’s network in 2026?

Its most recent annual filing puts the supply chain business at 319 warehouses across North America totaling 105 million square feet, with 254 of those in the United States. The company employs roughly 51,600 people in North America and serves 722 supply chain customer accounts.

The eCommerce-specific footprint is much smaller and better to separate out. Ryder runs more than 20 eCommerce facilities across seven gateway markets covering over 10 million square feet: New York and New Jersey, Los Angeles, Seattle and Tacoma, Columbus, Salt Lake City, Atlanta, and Dallas. Every one sits near a major container port or carrier hub, which tells you the design intent. This network was built for importers.

Which large enterprises use Ryder?

This is where Ryder’s client list separates from any pure-play eCommerce 3PL.

Toyota (automotive)

Ryder handles inbound transportation across Toyota’s North American manufacturing network, including more than 320,000 cross-border freight movements a year, plant yard management, and in-plant logistics. The relationship runs 57 years, and Toyota named Ryder its Manufacturing Carrier of the Year at its 2026 supplier conference.

Procter & Gamble (consumer packaged goods)

Roughly two decades of co-packaging and co-manufacturing work. In 2024 Ryder received P&G’s External Business Partner Excellence Award, one of about 80 given out across more than 60,000 external partners.

Conagra (food and beverage)

Ryder manages warehouse operations across eight distribution centers alongside fleet and dedicated transportation. The published results include a 29% reduction in cost per case, 99% on-time shipping, and a 99.6% warehouse order fill rate.

BJC Health System (healthcare)

Ryder designed and runs a 416,000 square foot consolidated services center with AutoStore automation serving 14 facilities and more than 3,200 hospital beds. Order fill went from 90% to over 99%, on-time-in-full from 27% to 75%, and order processing costs fell 80%.

Lennox (HVAC manufacturing)

More than 20 years of dedicated transportation, with Ryder hiring and training the drivers and running customized equipment into distributor networks.

Which mid-market companies use Ryder?

The middle tier is where the eCommerce arm shows up most clearly, much of it inherited through the Whiplash acquisition.

Abt Electronics (appliance and electronics retail)

Last mile delivery including white-glove service, warehousing, and returns. Ryder reported a 99.97% damage-free rate and 99.3% completion across 6,400-plus appliance shipments in 2024, and Abt named it Carrier of the Year.

Stance (apparel)

End-to-end omnichannel fulfillment spanning direct-to-consumer, wholesale retail, and Amazon out of a 400,000 square foot Salt Lake City distribution center.

Moda Operandi (luxury fashion)

Order management, fulfillment, and custom packaging for a retailer carrying more than 1,000 labels and shipping to 125 countries.

Rad Power Bikes (electric bikes)

Direct-to-consumer fulfillment for large-format products, using multiple facilities to absorb demand spikes that would break a single-warehouse setup.

Faherty (apparel)

Multichannel fulfillment built around custom processes. Its global operations lead has said the pitch that landed was a willingness to work around Faherty’s model instead of forcing it into a standard template.

NordicTrack (fitness equipment)

Home delivery through Ryder Last Mile, the category the MXD purchase was made to serve.

What about smaller DTC sellers?

Ryder does take smaller accounts, mostly ones shipping awkward or high-touch products. The published examples skew toward apparel, footwear, and home goods.

• Tuckernuck cut order turnaround from around 14 days with its previous 3PL to 48 hours or less, and moved close to 20,000 orders during a January sample sale
• FullWell, a prenatal supplement seller, reports a 25% cost reduction from cartonization and shipping rate optimization
• Hedley & Bennett went from one SKU to 200 within days during its 2020 mask pivot
• Free Fly Apparel runs direct-to-consumer alongside wholesale distribution to 400 specialty retailers, with order sizes from 50 to 2,000 units
• Ernesta, a custom rug seller, grew white-glove deliveries more than 200% between 2024 and 2025 at a 98% damage-free rate
• Essentia, a luxury mattress maker, cut delivery-related complaints in half and holds a 0.36% claims rate across 800-plus deliveries

Mugsy, Athletic Propulsion Labs, Wolf & Shepherd, and Baboon To The Moon round out the published direct-to-consumer roster.

How did Ryder build its fulfillment arm?

Worth knowing, because it explains why the eCommerce operation feels different from the rest of the company. Ryder bought it.

MXD Group came first in 2018 for about $120 million, adding big and bulky last mile. Midwest Warehouse followed in November 2021, bringing 17 warehouses and multi-client warehousing capability. The largest move was Whiplash, formerly Port Logistics Group, for roughly $480 million in a deal that closed on the first day of 2022 and delivered 19 warehouses, about 7 million square feet, and more than 250 client companies. Dotcom Distribution added a 400,000 square foot New Jersey facility later that year, and Impact Fulfillment Services brought contract packaging and co-manufacturing in late 2023.

Five acquisitions in five years is a fast way to assemble a network. It also means the eCommerce business you would be buying today was largely built by other people, then integrated.

What does Ryder charge?

Ryder does not publish rates, which is normal at the enterprise end and unhelpful if you are comparing quotes. Pricing is built per account around order volume, storage, product characteristics, and services used, and you need a scoping conversation before seeing numbers.

Practically, that means no self-serve signup and no published per-pick fee to benchmark against. If you want to run a proper comparison, our breakdown of how 3PL pricing works covers every line a quote should contain, and our list of the largest 3PLs in the US shows where Ryder sits among comparable providers.

Why do these companies pick Ryder?

Four reasons come up across the published cases.

One provider across every mode. Warehousing, dedicated fleet, brokerage, last mile, and contract packaging under one contract. For a manufacturer already using Ryder trucks, adding fulfillment is a purchase order rather than a vendor search.

Port-adjacent positioning. Every eCommerce facility sits near a major gateway, which shortens the drayage leg and gives importers foreign trade zone options in some locations.

Heavy and high-touch delivery. Very few providers can put two people and a scheduled window against a mattress, a rug, or a treadmill nationwide. That capability is genuinely hard to replicate.

Automation depth. Ryder reports more than 1,000 autonomous robots and 300 autonomous forklifts deployed, and says over half of outbound pick volume for RyderShip customers was automation-enabled in 2025.

Where does Ryder fall short?

Three honest caveats, and the first comes from Ryder’s own financial reporting rather than any review site.

Margins in the supply chain segment have been compressing. Earnings before tax fell year over year for four straight quarters through mid-2026 even while revenue grew, with management citing automotive weakness, the productivity drag of onboarding new business, and eCommerce network performance. Revenue growth with falling margins usually shows up somewhere in service delivery.

The eCommerce network has not visibly expanded lately. Ryder’s last announced multi-client warehouse openings were in 2024. Recent facility news has come from the fleet side of the house, so growth is arriving through contract wins rather than new buildings.

There is no entry point for small sellers. No published pricing, no self-serve onboarding, and a client list built around enterprise accounts. If you ship a few hundred orders a month, this is not the shape of provider you are looking for.

How should you compare fulfillment partners?

As a 3PL ourselves, we will say the useful thing rather than the flattering one: Ryder is excellent at a specific set of problems and oversized for most others.

Order profile should drive the decision. Heavy, bulky, or white-glove goods point toward providers with real last mile capability. Small parcel at moderate volume rarely justifies an enterprise contract.

Import exposure changes the math. If containers arrive at Long Beach or Savannah and you want inventory near the port, a gateway-anchored network is worth paying for. If you source domestically, that advantage disappears.

Contract terms deserve early attention. Enterprise agreements come with longer commitments and more formal change processes than a monthly 3PL arrangement. Ask what happens when volume drops, not only when it climbs.

Account attention varies with your size relative to theirs. Being a small customer of a very large provider is a different experience from being a significant customer of a mid-sized one. Ask who handles your account day to day and what else sits on their plate.

Final thoughts

Ryder’s fulfillment client list runs from Toyota and Procter & Gamble down to apparel sellers moving a few thousand orders a week, which tells you the company can operate at almost any size. The eCommerce arm, assembled through five acquisitions since 2018, gives it port-adjacent warehousing and last mile delivery capability that very few competitors can match.

The trade-off is what comes with any enterprise logistics provider: opaque pricing, longer contracts, and a fulfillment operation that represents 18% of one segment inside a much bigger company. If you ship heavy goods, import at volume, or already run Ryder equipment, it belongs on the shortlist. If you want published rates, quick onboarding, and an account manager who knows your product line, that’s a different kind of partner, and it is where we come in at Speed Commerce. The right provider is the one sized for the business you are running now.