With the rise of e-commerce and the resulting increase in demand for fast and efficient fulfillment, it’s more important than ever to understand the inner workings of the warehouse that will be managing your inventory. The truth is, taking a warehouse tour is a must for any retailer looking to outsource fulfillment in today’s market.
While we know that you will likely have a list of your own questions for the fulfillment vendor you are evaluating, it’s essential to pay attention to the following key areas:
Organization:
A well-organized warehouse is crucial for efficient and accurate inventory management. Look for a layout that makes sense for your products and ensure that clutter is kept to a minimum.
Technology:
The use of technology is becoming increasingly important in warehouses, with many facilities utilizing inventory management systems and automation to increase efficiency. Look for a warehouse that utilizes the latest technology to stay ahead of the competition.
Picking Process:
The picking process can vary widely between warehouses, but it’s important to understand how your products will be picked and packed. Look for a process that is efficient and accurate, and ensure that it aligns with your specific requirements.
Density:
Warehouse space is expensive, so it’s crucial that your inventory is stored in a way that maximizes efficiency and minimizes your footprint. Look for a warehouse utilizing space effectively without sacrificing picking speed or accuracy.
People:
The people who work in the warehouse are the backbone of the operation, so it’s vital to get a sense of their professionalism and competence during your tour. Look for a team that is knowledgeable, friendly, and committed to providing excellent service.
By paying attention to these key areas during your warehouse tour, you will be better equipped to make a much more informed decision when choosing a fulfillment provider for your business. Remember, the warehouse you choose will play a critical role in your ability to deliver an exceptional customer experience, so it’s worth taking the time to make the right choice.