As a fellow third-party logistics (3PL) provider, we at Speed Commerce understand the value of choosing the right fulfillment partner. ShipCalm, based in Carlsbad, California, made a splash as a tech-focused 3PL provider. But who’s actually using ShipCalm—and why?
Before going through it all, here’s a quick intro about us: Speed Commerce is a comprehensive 3PL that supports retailers & manufacturers with end-to-end logistics, Section 321 fulfillment, customer support, and warehousing solutions. If you’re comparing logistics providers, request a free quote from our fulfillment experts or explore our rankings of top 3PLs in the US.
Who are we? Speed Commerce is an end-to-end provider of outsourced customer experience solutions for eCommerce retailers (including for Shopify and BigCommerce and more) as well as manufacturers, for close to 20 years. We grow our clients’ businesses by providing winning customer experience strategies such as 24/7/365 eCommerce customer service, order fulfillment, and warehousing – get a free quote from a fulfillment expert. Use, share & embed our new fulfillment logistics calculators optimized for 2025.
Overview of ShipCalm
Founded in 2016, ShipCalm combines traditional logistics with advanced analytics and robust integrations to streamline eCommerce fulfillment. Their goal is to match the digital and physical worlds, giving customers automation and ease-of-use in scaling their inventory operations.
Who’s Actually Using ShipCalm?
ShipCalm serves a diverse customer base that ranges from startups to established brands. Here’s how it breaks down:
Larger, Established Businesses
These companies have substantial revenues and complex logistical needs:
- Bioharvest Sciences (50,000+ customers): CEO Ilan Sobel notes ShipCalm’s adaptability, partnership, and support scaling to over 100,000 direct customers.
- OOLY: West Coast-based brand leveraging ShipCalm to significantly reduce delivery times and improve order accuracy to East Coast customers.
- Dr. Squatch: Relied on ShipCalm for rapid onboarding and scaling during critical business growth periods.
ShipCalm has an appeal to larger brands needing a partner capable of fast, scalable, and precise fulfillment operations.
Mid-Market & Growing Brands
Mid-sized businesses also leverage ShipCalm’s tech-driven services to enhance customer satisfaction and operational efficiency:
- Fulfill.com: CEO Joe Spisak highlights ShipCalm’s reliability and strategic logistics approach.
- Mixhits Audio: CEO Gary Hanna values ShipCalm’s transparent pricing and reduced fulfillment costs compared to previous 3PLs.
- Mind Honey: Appreciates ShipCalm’s responsiveness and rapid customer service.
For these brands, the apparent benefits revolve around service reliability, cost transparency, and responsive support.
Smaller eCommerce Brands and Startups
ShipCalm equally accommodates smaller, emerging brands:
- Old Guard Pet Company: Praises ShipCalm’s support and ease of getting started as a small business.
- Supplement Industry (Malcom McCassy): Rapidly onboarded right before Black Friday/Cyber Monday, highlighting ShipCalm’s efficiency in urgent scenarios.
- R30 Ventures: Commends the team’s commitment to timely, accurate fulfillment.
Small brands do appreciate ShipCalm’s straightforward setup, tech integrations, and customer-focused approach.
ShipCalm’s Integrations & Partners
Like most 3PLs, ShipCalm emphasizes integrations with popular business software, platforms, and marketplaces to ensure seamless operations. Their partnerships include:
- CRM and marketing tools – Klaviyo, HubSpot, Mailchimp, Salesforce, Zendesk, and Gorgias.
- Shopping carts & eCommerce platforms – Shopify, BigCommerce, WooCommerce, Magento, and Squarespace.
- Online marketplaces – Amazon, eBay, Walmart, Etsy, and Mercado Libre.
- ERP & inventory management – QuickBooks, NetSuite, Cin7, SAP Business One.
- Freight & parcel carriers: FedEx, UPS, USPS, DHL, Flexport, and regional delivery providers.
- Retailers & distributors – Walmart, Target, Best Buy, Home Depot, and Walgreens.
Why Do Companies Choose ShipCalm?
Based on our review, these are some common denominators that brands consistently highlight:
- Real-time inventory and shipping visibility through deep integrations.
- Ability to ramp operations as business grows.
- Support – good marks for rapid, knowledgeable customer service.
- Clear pricing structures reducing unexpected expenses.
Finding the Best Fit
Every 3PL has its strengths, and as a competitor, Speed Commerce acknowledges ShipCalm’s clear appeal to brands prioritizing tech integration and ease of scaling. But businesses should weigh factors like tailored customer support, flexible solutions, and geographic reach—areas where Speed Commerce excels.
ShipCalm provides tech-driven logistics solutions serving a variety of businesses. Yet, choosing the best 3PL partner ultimately depends on your specific business vision and operational requirements.
At Speed Commerce, we invite you to explore fulfillment solutions designed to match your unique business needs—whether you’re a startup or managing large-scale distribution.
