Who Uses AMZ Prep Fulfillment?

As a third-party logistics (3PL) provider ourselves, we spend a lot of time looking at who serves which kind of eCommerce business. AMZ Prep sits at the opposite end of the spectrum from the enterprise logistics names. It started in a Canadian basement in 2016, it has never taken outside capital, and nearly everything it built points at one channel first: Amazon.

So let’s look at which companies use AMZ Prep fulfillment, how the network got built, what it charges, and the size of business it fits.

Who are we? Speed Commerce is an end-to-end provider of outsourced customer experience solutions for eCommerce retailers (including for Shopify and BigCommerce and more) as well as manufacturers, for close to 20 years. We grow our clients’ businesses by providing winning customer experience strategies such as 24/7/365 eCommerce customer service, order fulfillment, and warehousing. Get a free quote from a fulfillment expert. Use, share & embed our fulfillment logistics calculators optimized for 2026.

What does AMZ Prep do?

AMZ Prep is an Amazon-first 3PL that grew outward into general eCommerce fulfillment. The original service was FBA prep: FNSKU labeling, polybagging, bundling, shipment plan creation, and getting inventory into Amazon fulfillment centers without compliance rejections. That work still anchors the company.

Around it is direct-to-consumer fulfillment, B2B retail distribution into accounts like Costco, Sephora, and Nordstrom, Seller Fulfilled Prime, returns processing, cold storage, and a freight forwarding arm covering air, ocean, FTL, LTL, reefer, and flatbed.

Two pieces of the operation get the most attention from sellers. The first is a middle mile network of dedicated truck routes running into Amazon fulfillment centers, which the company says removes placement fees and cuts inbound freight costs. The second is Prep Parcel, an in-house multi-carrier shipping platform connected to 35-plus carriers that uses zone skipping to trim parcel spend.

Integrations cover roughly 50 platforms, including Amazon FBA, FBM and SFP, Shopify, Walmart, TikTok Shop, Target, Costco, Faire, eBay, Etsy, WooCommerce, BigCommerce, Magento, and NetSuite.

How big is AMZ Prep’s network in 2026?

The company reports more than 50 fulfillment centers across the United States, Canada, the United Kingdom, and Europe, split roughly as 30-plus US warehouses, 15-plus Canadian facilities, three or more in the UK, and three or more across Germany, France, and the Netherlands. Headquarters is Brampton, Ontario, with offices in Atlanta, New York, Toronto, and London, and a team the company puts at 280-plus people.

Throughput is reported at more than 8 million units a month with a stated 99.8% order accuracy rate, and about $2 billion in annual eCommerce volume moving through the network.

One caveat worth carrying into any sales conversation. Independent reviewers have noted that while the company claims 50-plus centers, only about a dozen locations are publicly named, and the network appears to blend company-run sites with partner-operated facilities. That structure is common in this part of the market, and it isn’t a problem by itself, though it does mean you should ask exactly which building your inventory lands in before you sign.

Which enterprise companies use AMZ Prep?

Larger accounts show up mostly through specific product lines or single-country operations rather than whole-company logistics contracts, which is normal for a provider this size. Worth being straight about the sourcing here: the names below come from AMZ Prep’s own January 2025 press release and published client roster, not from filings or independent reporting. Treat them as accurate about the relationship existing, and ask in a sales call how much volume each one represents today.

Unilever (consumer packaged goods)

One of the first enterprise accounts, signed in 2022 during the year the company opened its US facilities and earned ISO 9001:2015 certification. Unilever has appeared in AMZ Prep’s client roster consistently since, including in wire-distributed press releases where a false claim would carry real exposure.

Duracell (batteries)

Signed in the same 2022 cohort as Unilever and JBL. Battery inventory carries hazmat handling and Amazon compliance requirements that make prep accuracy worth outsourcing.

JBL (consumer audio)

Electronics fulfillment with the polybagging, bundling, and serialized labeling that category demands. AMZ Prep runs a dedicated electronics fulfillment service line.

Supergoop! (sun care)

A useful account to understand the company’s cold chain investment. Sunscreen falls under Amazon’s meltable inventory restrictions, which pull products out of FBA during summer months. AMZ Prep opened temperature-controlled facilities in Toronto, Dothan, and Salt Lake City in January 2025, totaling more than 210,000 square feet, aimed squarely at that problem.

Eight Sleep, GNC, and Joe Boxer

Sleep technology, supplements, and apparel respectively. Each involves either oversized handling, FDA-adjacent storage requirements, or high-SKU-count apparel prep.

Thrasio and Unybrands (Amazon aggregators)

Aggregators buy dozens of Amazon businesses and need one fulfillment partner who can absorb them. That workload suits a prep-native provider better than a general warehouse.

Which mid-market companies use AMZ Prep?

This tier is where the published case studies live, and where the results get specific.

437 (swim and activewear)

The Toronto label run by Hyla Nayeri and Adrien Bettio moved fulfillment into five North American warehouses across Chicago, Texas, California, Florida, and Utah. Reported results: 25% to 30% savings per package, roughly $4 per parcel, coast-to-coast delivery inside 24 hours, 100% SLA compliance through peak season, and zero late wholesale shipments. Nayeri described hitting a wall where shipping complexity was slowing growth before the switch.

Silverts (adaptive clothing)

A Canadian company approaching a century in business, making clothing and footwear for seniors and people with mobility limitations. AMZ Prep reports cutting Silverts’ Canadian shipping costs by 41% and pulling delivery times down from 14 days to three.

ANS Performance (sports nutrition)

Work centered on Amazon inventory limits, which is a recurring pressure point for supplement sellers whose restock allowances tighten when sell-through slips.

SuperSpeed Golf (sports equipment)

Cross-border expansion into Canada, one of the clearest use cases for a provider with a genuine Canadian footprint rather than a border-adjacent US warehouse.

Magic Spoon, Mid-Day Squares, Emma Sleep, Our Place, and The New Primal

Cereal, functional chocolate, mattresses, cookware, and food. Three of the five involve either temperature sensitivity or oversized parcels, which lines up with where the company has spent its money.

What about smaller sellers?

AMZ Prep takes smaller accounts, with a floor. The published minimum is 300 orders or units a month across all services combined, and the company declines retail arbitrage sellers outright.

• Born Simple cut logistics costs 63% using the middle mile service
• Salty Face halved shipping times and doubled its growth rate
• Renew Actives, a Toronto supplement seller, chose AMZ Prep over 12 other providers it evaluated
• An unnamed global Amazon aggregator launched 22 companies into Canada across 1,800 SKUs, passing 100,000 orders on Amazon.ca with 90% revenue growth and 25% cost savings
• Tony Robbins’ events team shipped 13,000 fireboards in under 48 hours ahead of a virtual event, at a reported 99% on-time rate

BrainMD, Outdoor Elegance, Tiger Tail USA, Fit Organix, and the agency Cartology round out the smaller accounts that have posted verified third-party reviews.

Those reviews are the most useful evidence available, because Clutch verifies the reviewer before publishing. A supplements seller reported roughly $50,000 in spoilage avoided with zero temperature excursions across 12 months. A patio furniture retailer reported 99.8% damage-free delivery on oversized freight. A jewelry and accessories seller in Toronto reported 99.4% on-time shipping through peak season. A furniture manufacturer in Ontario reported a 92% reduction in EDI chargebacks worth more than $6,000 a quarter, and an automotive parts seller in Vancouver reported a 95% drop worth about $15,000 a year. One sports nutrition seller reported 25% to 30% growth on Amazon Canada sustained across three months.

How did AMZ Prep build its network?

Worth knowing, because the growth path explains the company’s shape. Unlike most 3PLs at this size, AMZ Prep did not buy its way up.

Blair Forrest started it in 2016 as a manual prep service in a basement, solving labeling and shipment plan problems for Canadian FBA sellers. Two years later the operation had spread across several Canadian sites, built its own prep management software, and passed a million units a month. US fulfillment centers opened in 2022 alongside DTC and B2B retail service lines, ISO certification, and the first enterprise contracts. Cold storage with FDA registration and a freight forwarding division followed in 2023, when volume hit 5 million units a month. The network passed 50 centers across six countries in 2024, the year Prep Parcel launched. European operations opened in April 2025, and two months later the company put $2 million of its own budget into a tariff relief fund for clients absorbing sudden duty increases. Volume reached more than 8 million units monthly that year.

Leadership filled out in 2026 with Thomas Gewarges joining as COO in March to run North American expansion, after Arishekar N was promoted to VP of Marketing in February.

Ten years of reinvested revenue with no outside capital produces a different company than five acquisitions in five years. Everything runs on one platform because there was never a second platform to integrate. The flip side is that growth is capped by cash flow, which is part of why the footprint leans on partner facilities.

What does AMZ Prep charge?

More transparent than many, which is a point in its favor.

FBA prep starts at $0.40 per item, with case forwarding from $1.50 per box. DTC fulfillment starts at $1.00 per order. Placement fees on FBA shipments are quoted at zero. Custom pricing kicks in above 1,000 units or orders a month, and freight and Prep Parcel rates are quoted per account.

Independent reviewers report the $0.40 rate is a floor rather than an all-in number, with real costs running up toward $1.00 per unit once polybagging, bubble wrap, kitting, and oversized handling are added. And there is no published rate card for storage, receiving, or returns, so the parts of an invoice that surprise people are still quote-only.

If you want to pressure-test a quote from anyone, our breakdown of how 3PL pricing works covers every line a proposal should contain, and our published pick and pack fee rates give you a benchmark to hold it against. We’ve run the same exercise on Ryder fulfillment and Red Stag if you’re weighing more than one provider.

Why do these companies pick AMZ Prep?

4 come up repeatedly across case studies and reviews.

Amazon fluency. Prep is the founding service, not a bolt-on. Sellers dealing with FNSKU errors, meltable restrictions, restock limits, or SFP badge requirements are talking to people who work on those problems all day.

Inbound freight economics. The dedicated truck routes into Amazon fulfillment centers are the differentiator sellers name most, with placement fees removed and check-in inside one to three days.

Real Canadian capability. Plenty of US 3PLs claim Canada. Fifteen-plus facilities coast to coast is a different proposition, and the Silverts and SuperSpeed Golf results show what that does to cross-border delivery times.

Awkward inventory. Cold storage across three regions, plus oversized and big-and-bulky handling running at a reported 2.8 million cubic feet a month, covers products a standard parcel warehouse turns away. Furniture, fitness equipment, and appliances all sit inside that capability.

Peak season execution. This one shows up in reviews more than in marketing. Sellers describe 50,000 orders cleared in three days over Prime Day, 100% SLA compliance through Black Friday and Cyber Monday, and multi-year stretches without a missed wholesale window.

Where does AMZ Prep fall short?

Four honest caveats, drawn from third-party reviews rather than competitor commentary.

Network transparency is thinner than the marketing. Roughly a dozen of the 50-plus claimed locations are publicly identified, and the mix includes partner-run buildings. Published volume figures also drift between sources, with the company’s own January 2025 release citing $3 billion in annual commerce against the $2 billion figure on its site today. Ask for the specific facility, the operator, and current volume in writing.

Returns processing draws complaints. A verified reviewer described a January backlog taking about two weeks to clear. If returns are a meaningful part of your P&L, get an SLA in the contract.

Inbound receiving can run long. Multiple reviewers, including one in Europe, flagged slower-than-expected processing on inbound shipments, which pushes back the date your inventory becomes sellable.

Promised savings do not always land. The clearest negative review on Trustpilot came from a seller who found the projected shipping savings never materialized against Amazon’s own UPS rates, called the platform weak, and reported significant internal hours spent making the setup work. One review out of 58 is not a pattern, though it’s a question to put to a reference call.

How should you compare fulfillment partners?

As a 3PL ourselves, we will say the useful thing rather than the flattering one: AMZ Prep is strong at a defined set of problems and a poor fit outside them.

Channel mix should drive the decision. If Amazon is most of your revenue and the pain is prep, compliance, and inbound freight, an Amazon-native provider earns its place. If Amazon is a third of your business and retail EDI is growing, you want a partner whose retail compliance is as deep as its marketplace work.

Volume shapes your experience. Below 300 orders a month you cannot get in the door. Between 300 and a few thousand you are a standard account. Sellers reporting the best results tend to sit in the mid-market band, large enough that the account team feels the relationship.

Ask who runs the building. In a partner-blended network, service consistency varies by site. Get the address, the operator, and the escalation path before inventory moves.

Model the all-in cost, not the headline rate. A $0.40 prep rate with four add-ons is a different number than a $0.75 rate with everything included. Build a full monthly invoice from your real SKU mix and compare totals.

If your business is Amazon-led, cross-border, or full of products that melt or won’t fit in a box, it belongs on the shortlist. If you need retail EDI compliance, in-house customer support, and an account team that treats your volume as significant, that’s a different kind of partner, and it’s where we come in at Speed Commerce. The right provider is the one sized for the business you are running now.