B2C Fulfillment & Logistics Explained: Bridging Businesses and Consumers

Updated – August 6, 2025

Within days—sometimes even hours—from making an order online, the package will appear at your doorstep. While this is not as impressive today as it was in the earlier decades, the delivery speed says a lot about a business’ B2C (Business-to-Consumer) fulfillment operation.

Today’s consumers expect nothing less than seamless, lightning-fast delivery experiences. One delayed package or damaged product can send them straight to your competitors. Thus, more and more businesses have decide to let the experts handle it—third-party logistics partners.

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Table of Contents

What is B2C Logistics?

B2C (Business-to-Consumer) refers to the process in which businesses sell products or services directly to individual consumers.

This model is commonly seen in retail, where consumers purchase goods from online stores, physical shops, or other direct channels. It centers around individual customers and their specific needs.

At its core, B2C logistics involves interconnected activities designed to ensure that products reach the consumer efficiently. This includes inventory management, order processing, warehousing, packaging, shipping, and returns handling. 

B2C Logistics in eCommerce

The eCommerce industry has contributed to the growth and complexity of B2C logistics. 

As consumers increasingly opt for online shopping, businesses must navigate new challenges, including shorter delivery times, increased order volumes, and the management of diverse product assortments. 

Consequently, efficient eCommerce fulfillment has become a critical differentiator for success in the digital marketplace.

B2C Fulfillment Carousel

Use our Speed Commerce eyewear fulfillment infographic to learn what B2C fulfillment is, how the process works, its challenges, and more.

Is B2C Fulfillment the Same as B2C Logistics?

No, B2C fulfillment is not the same as B2C logistics, though they are closely related and often overlap. 

B2C Fulfillment focuses on the complete process of fulfilling customer orders, from the time an order is placed to the time it reaches the customer. It involves stages such as order processing, inventory management, picking and packing, and so on. The goal of B2C fulfillment is to ensure a smooth, fast, and accurate delivery experience.

B2C Logistics, on the other hand, refers to the broader infrastructure and processes involved in moving goods and managing inventory across various stages of the supply chain. Specifically, it is focused on delivering products to consumers. It includes processes like transportation and distribution, warehouse operations, and supply chain coordination.

Is B2C Fulfillment the Same as DTC Fulfillment?

Not exactly—B2C fulfillment and DTC fulfillment are similar but not the same.

• B2C (Business-to-Consumer) fulfillment refers broadly to any order fulfillment where a business ships directly to consumers. This includes online marketplaces, retailers, and DTC brands. 

• DTC (Direct-to-Consumer) fulfillment is a type of B2C fulfillment where the brand sells and ships products directly to the customer without intermediaries like Amazon or big-box stores. 

For example, auto parts fulfillment can both be DTC and B2C. If an auto parts brand sells directly to consumers through its own website and ships orders itself or via a 3PL, that’s DTC fulfillment. While, If the brand sells on platforms like Amazon or eBay, or through other online retailers who fulfill the orders, that’s B2C fulfillment.

So, all DTC fulfillment is B2C, but not all B2C fulfillment is DTC. The difference lies in how the product reaches the customer—directly from the brand (DTC) or through a third-party retailer or platform (B2C).

B2C Purchase Stages

Consumers follow through five B2C purchase stages:

1. Need Recognition

The B2C purchase process begins with the consumer recognizing a need or problem that a product or service can potentially solve.

This realization can be triggered by various factors, such as running out of a product, experiencing dissatisfaction with an existing product, or identifying a new desire. For example, a consumer might realize they need new running shoes after their old ones wear out. 

2. Information Search

Once a need is recognized, potential buyers gather information.

They research products, compare brands, read reviews, and seek recommendations from friends, family, or online communities. The internet has significantly transformed this stage as it provides searchers with a wealth of information at their fingertips.

3. Alternatives Evaluation

With gathered information, potential buyers then evaluate different product or service options. They weigh factors like price, quality, features, brand reputation, and availability. This helps them create a shortlist of potential choices until they find the product or service that best meets their needs.

4. Purchase 

After careful consideration, consumers finally make the purchase. Purchases can be made online, in-store, or through an online eCommerce platform. This can be influenced by promotions, discounts, availability, and the overall shopping experience.

5. Post Purchase

After purchase buyers evaluate the product or service to determine if it meets expectations. 

Consumer satisfaction is key during this phase. Positive experiences lead to repeat purchases, while negative experiences can result in returns, complaints, or negative word-of-mouth. 

Businesses must actively manage this stage through customer support, follow-up communications, and loyalty programs.

Key Characteristics of B2C Logistics

B2C logistics is distinguished by four characteristics:

Low Volume

B2C logistics typically deals with a high volume of individual orders. While the quantity per order is generally lower, the frequency of these orders is significantly higher.

Direct-to-Consumer Delivery

B2C logistics, as the name implies, ships the product directly from the brand to the end buyer, not to resellers or retailers.

As such, B2C logistics places a strong emphasis on international shipping and last-mile delivery, which involves the final leg of the transportation journey from a distribution center to the customer’s doorstep.

Customer-Centric

Because B2C fulfillment is directly tied to the customer, its operations revolve around meeting the customer’s needs and expectations. This includes providing timely deliveries, flexible shipping options, and excellent customer service.

Effective Returns and Exchanges

B2C logistics must effectively handle returns and exchanges, as customers often have the option to return or exchange products they are dissatisfied with.

This requires robust reverse logistics processes, including product inspection, restocking, and refunds or replacements.

Latest B2C eCommerce & Logistics News 2025

January

• According to a recent report by Technavio, the last-mile delivery market in North America is projected to grow by $14.9 billion between 2025 and 2029, driven primarily by the expanding B2C e-commerce sector in the United States. The report highlights the significant impact of artificial intelligence on this market, noting that AI is enhancing delivery efficiency and customer satisfaction.

Reference: “Last Mile Delivery Market in North America to Grow by USD 14.9 Billion from 2025-2029, Boosted by the Growing B2C E-Commerce Industry in the US, AI’s Impact – Technavio” (https://www.prnewswire.com/news-releases/last-mile-delivery-market-in-north-america-to-grow-by-usd-14-9-billion-from-2025-2029–boosted-by-the-growing-b2c-e-commerce-industry-in-the-us-ais-impact—technavio-302366175.html)

July

• Walmart is significantly expanding its drone delivery service, partnering with Alphabet’s Wing to add drone service at 100 more stores across five U.S. states. This expansion will reach an additional 3 million households, building on the success of over 150,000 drone deliveries already completed. The move highlights the ongoing trend of retailers investing in innovative last-mile solutions to meet consumer demand for faster, more efficient delivery.

Reference: “E-Commerce Marketplace & Infrastructure Report (June–July 2025)” (https://ts2.tech/en/e-commerce-marketplace-infrastructure-report-june-july-2025/)

Technology in B2C Fulfillment & Logistics

Technology is revolutionizing B2C fulfillment and logistics with significant development over the years. Here’s a closer look at the latest technologies available:

Technology	Function	Impact
Warehouse Management Systems (WMS)	Centralizes inventory management, order processing, and warehouse activities.	Improves order accuracy, optimizes picking and packing processes, facilitates real-time inventory tracking.
Transportation Management Systems (TMS)	Helps businesses select the most efficient and cost-effective shipping options for B2C deliveries.	Reduces transportation costs, optimizes delivery routes, provides real-time shipment tracking.
Order Management Systems (OMS)	Serves as a central hub for managing all customer orders across various sales channels (online store, mobile app, physical stores).	Streamlines order processing, reduces fulfillment errors, provides customers with a unified order experience.
Artificial Intelligence (AI) and Machine Learning (ML)	Predicts demand patterns, optimizes inventory allocation, and personalizes the delivery experience.	Reduces stockouts, improves delivery route planning, potentially predicts customer needs for faster fulfillment.
Robotics and Automation	Automates repetitive tasks like picking, packing, and sorting items.	Increases efficiency and accuracy in order fulfillment, reduces labor costs, allows human workers to focus on more complex tasks.
Internet of Things (IoT) and Sensor Technology	Embedded in warehouses and delivery vehicles to track inventory levels, monitor environmental conditions (temperature, humidity), and provide real-time location data for packages.	Improves inventory visibility, ensures proper storage conditions for products, enhances shipment tracking capabilities.
Blockchain Technology	Tracks product movement throughout the supply chain.	Improves traceability, increases visibility for customers, potentially reduces the risk of counterfeiting.

History of B2C Logistics

The concept of B2C logistics began with television shopping in the late 1970s. Consumers were introduced to products through home shopping networks and infomercials which marked the early stages of direct-to-consumer sales.

The internet revolutionized the industry in the 1990s with eCommerce. Online shopping offered a new way for businesses to reach customers directly.

While the dot-com bubble burst in the late 1990s, companies like Amazon proved the enduring potential of online retail and efficient logistics.

Recent Developments & Trends

Today, B2C logistics is focused on speed and convenience.

Delivering products quickly, often on the same day, has become the standard. This has spurred innovations like drone delivery and localized fulfillment centers.

Beyond that, there are also new technologies that have further improved B2C logistics and business operations.

Third Party Logistics (3PL) Outsourcing

Third party logistics (3PL) is the outsourcing of logistics and supply chain management functions to an external service provider.

Essentially, a 3PL takes over the responsibility of managing a company’s logistics operations, from warehousing to transportation and delivery. 

3PLs often have economies of scale due to their larger operations. This translates into lower costs for transportation, warehousing, and labor. 3PLs can easily scale their operations to accommodate increased volumes. This flexibility ensures that businesses can meet customer demand without investing heavily in their own infrastructure. 

Omnichannel Logistics

Omnichannel logistics is a strategic approach that integrates physical and digital channels to create a seamless shopping experience. It involves the synchronization of inventory, order fulfillment, and delivery across all sales channels.

Omnichannel logistics provides real-time visibility into inventory levels across all sales channels. This ensures that customers can accurately see product availability, regardless of where they choose to shop. It also enables businesses to offer various fulfillment options, such as in-store pickup, ship-from-store, and home delivery. This flexibility enhances customer satisfaction and loyalty.

Green Logistics

Green logistics, also known as sustainable logistics, integrates environmental considerations into the supply chain and logistics operations. It minimizes the negative impact of logistics activities on the environment by reducing carbon emissions, waste, and resource consumption.

A growing number of consumers are concerned about environmental issues, and adopting green logistics practices can enhance a company’s reputation. This can attract eco-conscious customers and foster brand loyalty. 

Also, sustainable practices often yield long-term cost savings. For instance, reducing packaging materials can lower transportation and waste disposal expenses.

Types of B2C Logistics

As consumer needs and technology have changed, different methods of B2C logistics have developed. Below are four of the common types of B2C logistics models:

1. Direct-to-Consumer (DTC) Logistics

Direct-to-consumer (DTC) logistics involves selling products directly to customers without intermediaries. Businesses handle inventory, order fulfillment, and shipping in-house.

While DTC offers greater control over the customer experience, it’s incredibly expensive. It requires significant investment in logistics infrastructure.

2. Dropshipping

Dropshipping is a fulfillment method where the retailer doesn’t keep the products in stock. 

Instead, when a store sells a product, it purchases the item from a third party and has it shipped directly to the customer.

3. Subscription-Based Logistics

Subscription-based logistics involves delivering products or services to customers on a recurring basis. This model has gained popularity in various industries, from beauty and personal care to food and beverage. 

4. Hybrid Models

Many businesses adopt a hybrid approach to logistics, combining elements of different models to optimize their operations and meet customer expectations.

For example, a company might handle inventory and fulfillment for its core products in-house while using dropshipping for a limited product range.

B2C Fulfillment Services

B2C fulfillment services are specifically designed to meet the unique needs of the B2C industry. 

Warehousing and Fulfillment

B2C businesses require warehousing and fulfillment solutions that allow for rapid order processing. It should be able to handle fluctuating demand, especially during peak seasons. 

Warehouses in B2C logistics are often equipped with advanced technology that automates inventory management so products are readily available and can be picked and packed quickly.

Last-Mile Delivery

Last-mile delivery focuses on getting individual packages to consumers as quickly and efficiently as possible. This stage is where B2C businesses can differentiate themselves by offering flexible delivery options such as:

• Same-day delivery
• Scheduled delivery
• Flexible delivery windows
• Location-Based Delivery Options
• Home delivery
• In-store pickup
• Locker pickup
• Delivery to alternative locations

Returns Management

Returns management or reverse logistics involves managing the flow of returned goods back into the inventory or through disposal channels. 

Effective reverse logistics in B2C enhances the customer experience and helps businesses minimize losses and manage returned inventory more effectively.

Customer Support

Customer support is a cornerstone of B2C fulfillment services. It’s important for handling inquiries about orders, delivery status, and returns, and for resolving any issues that may arise.

B2C businesses need to offer multiple support channels, including phone, email, chat, and social media, to cater to the varied preferences of their customers. Proactive customer support, such as sending order confirmations, shipping updates, and follow-ups, also helps maintain transparency and trust. 

High-quality customer support in B2C logistics can easily turn a one-time buyer into a loyal customer.

B2B vs. B2C Logistics: What’s the Difference?

B2B (Business-to-Business) and B2C (Business-to-Consumer) logistics are distinct areas of supply chain management. While both involve the movement of goods, they cater to different customers and possess unique operational characteristics.

Key Differences Between B2B and B2C Logistics

Technology	Function	Impact
Warehouse Management Systems (WMS)	Centralizes inventory management, order processing, and warehouse activities.	Improves order accuracy, optimizes picking and packing processes, facilitates real-time inventory tracking.
Transportation Management Systems (TMS)	Helps businesses select the most efficient and cost-effective shipping options for B2C deliveries.	Reduces transportation costs, optimizes delivery routes, provides real-time shipment tracking.
Order Management Systems (OMS)	Serves as a central hub for managing all customer orders across various sales channels (online store, mobile app, physical stores).	Streamlines order processing, reduces fulfillment errors, provides customers with a unified order experience.
Artificial Intelligence (AI) and Machine Learning (ML)	Predicts demand patterns, optimizes inventory allocation, and personalizes the delivery experience.	Reduces stockouts, improves delivery route planning, potentially predicts customer needs for faster fulfillment.
Robotics and Automation	Automates repetitive tasks like picking, packing, and sorting items.	Increases efficiency and accuracy in order fulfillment, reduces labor costs, allows human workers to focus on more complex tasks.
Internet of Things (IoT) and Sensor Technology	Embedded in warehouses and delivery vehicles to track inventory levels, monitor environmental conditions (temperature, humidity), and provide real-time location data for packages.	Improves inventory visibility, ensures proper storage conditions for products, enhances shipment tracking capabilities.
Blockchain Technology	Tracks product movement throughout the supply chain.	Improves traceability, increases visibility for customers, potentially reduces the risk of counterfeiting.

Order Size and Volume

B2B logistics typically handles large, bulk orders that are less frequent but involve significant quantities of goods. These transactions often focus on long-term relationships between a manufacturer and distributor. 

On the other hand, B2C logistics manages a high volume of small, individual orders. These orders must be processed, fulfilled, and delivered efficiently, as the sheer number of transactions demands a logistics system capable of handling large-scale operations quickly.

Delivery Frequency and Customer Expectations

In B2B logistics, deliveries are usually scheduled in advance and occur less frequently. It prioritizes maintaining reliable, predictable schedules that businesses can depend on. 

B2C logistics, however, operates on a much more dynamic schedule. As soon as an order is made, then it should be shipped as soon as possible.

Inventory Management and Returns Handling

Inventory management in B2B logistics is centered around large-scale operations. B2C, conversely, requires real-time inventory visibility to manage the flow of many smaller orders. 

When it comes to returns handling, B2B logistics often experiences lower return rates, with returns managed through pre-established contracts and agreements. 

In contrast, B2C logistics faces higher return rates for varying reasons like size issues. Consumers expect easy, hassle-free returns and so businesses must establish a good return policy.

Challenges of B2C Logistics

While critical for modern commerce, B2C fulfillment encounters numerous hurdles in today’s consumer environment.

Managing Costs

B2C logistics is notorious for its cost pressures. 

Unlike B2B, where order volumes are typically larger and more predictable, B2C deals with a high volume of smaller orders, often with varying delivery requirements.

The final leg of the delivery journey is often the most expensive. Factors such as traffic congestion, fuel costs, and the increasing demand for faster delivery options contribute to high costs. The high volume of returns also adds to expenses through reverse logistics and inventory management. 

Balancing inventory levels is another cost pressure. Overstocking leads to storage costs and potential write-offs, while understocking results in lost sales and expedited shipping fees. 

Scalability

Unlike the more predictable patterns in B2B, B2C businesses often face rapid and unexpected changes. This is due to factors like seasonal trends, promotions, or product launches. 

Expanding into a new location is another issue. It takes significant time and money to establish new warehousing, transportation, and delivery infrastructure. 

The technological backbone supporting B2C logistics must also be agile enough to handle increased data volume and demands as the business grows.

Meeting Customer Expectations

Customer expectations in B2C logistics have changed with the times. 

Delivering products swiftly and accurately is no longer enough. What customers are looking for are efficiency and personalization.

From real-time order tracking and flexible delivery options to efficient returns processing, every touchpoint in the customer journey is scrutinized. The rise of eCommerce giants has set a high benchmark for service levels, making it imperative for businesses to innovate to stay competitive. Failing to meet these expectations can lead to customer dissatisfaction, negative reviews, and lost business.

Sustainability

To meet these expectations, logistics providers must prioritize speed, which can lead to inefficiencies such as partially filled delivery trucks, increased fuel consumption, and higher carbon emissions.

Balancing the need for rapid delivery with environmental concerns is a complex issue that many B2C logistics companies are struggling to address.

Each individual order often requires its own packaging as well, which can lead to excessive use of materials such as cardboard, plastic, and other non-biodegradable components. 

Consumers are becoming increasingly aware of these environmental impacts and many expect companies to offer more sustainable options. But implementing these solutions at scale without compromising on cost or delivery speed is difficult.

Adapting to Technological Changes

New technologies like AI-driven analytics, automation, and advanced tracking systems offer significant benefits, but they also require substantial investment in both time and resources. For many companies, especially smaller ones, keeping up with these advancements can be overwhelming.

Another aspect of this challenge is the integration of new technologies with existing systems. 

Many B2C logistics operations are built on legacy infrastructure that wasn’t designed to accommodate the latest innovations. Integrating new technology into these older systems can be complex, expensive, and time-consuming. It often requires not only technical upgrades but also retraining staff, changing workflows, and sometimes even restructuring entire logistics networks. This process can disrupt operations and create temporary inefficiencies.

How Can a B2C 3PL Partner Help?

Investing in a B2C 3PL partner is one of the best strategies a business can make to effectively navigate through the aforementioned challenges. A reliable 3PL partner brings specialized expertise, advanced technology, and scalable solutions including:

Adapting to Technological Changes

One of the significant advantages of working with 3PLs is their access to the latest logistics technologies. 3PLs often invest heavily in advanced systems like AI-driven analytics, automation, and real-time tracking software, which can be cost-prohibitive for individual businesses to implement on their own. With this, B2C businesses can stay competitive without bearing the full burden of these investments.
Plus, 3PLs can seamlessly integrate new technologies with existing systems. This means businesses can benefit from cutting-edge solutions without the headaches of managing the technology themselves.

Enhancing Operational Efficiency

With their expertise in B2C fulfillment services, 3PLs can streamline operations so that orders are processed and delivered quickly and accurately. This helps businesses meet customer expectations even during peak periods.
3PLs have the scalability to adjust resources based on demand, allowing B2C businesses to grow without being held back by logistical limitations.

Managing Sustainability Efforts

3PLs often have established programs for reducing carbon footprints. This includes optimizing delivery routes to minimize fuel consumption, using sustainable packaging materials, and implementing waste reduction strategies. This means B2C businesses won’t have to develop these initiatives from scratch.

Handling Returns Efficiently

3PLs have systems in place to handle high volumes of returns efficiently. They can also provide seamless integration with reverse logistics systems, making it easier for customers to return products while minimizing the impact on the business’s operations. Efficient returns handling can lead to higher customer satisfaction and loyalty, as consumers appreciate a smooth and hassle-free return experience.

Other Benefits of a 3PL Partnership

Beyond these, a B2C 3PL partner also offers several broader benefits such as:

• Cost savings through economies of scale
• Access to a broader network of carriers and distribution centers
• Valuable insights and analytics on customer behavior

Qualities to Look for in a B2C 3PL Partner

Selecting the right 3PL partner is crucial for the success of any B2C business. Below are five key characteristics to look for in a B2C logistics partner:

B2C Expertise

A 3PL with B2C experience is adept at handling the nuances of last-mile delivery. They understand the importance of delivering orders quickly and reliably, often within narrow time windows. 

A partner skilled in B2C logistics will have established relationships with a network of carriers. They are also better prepared to offer flexible delivery options. This level of service not only enhances customer satisfaction but also strengthens the brand’s reputation.

Advanced Systems

With advanced systems in place, a 3PL partner can help scale operations seamlessly. With real-time tracking and data analytics, B2C businesses can monitor the movement of goods, assess performance metrics, and make informed decisions on the fly. This level of transparency is essential for managing inventory, ensuring timely deliveries, and maintaining high levels of customer satisfaction. 

A 3PL partner equipped with cutting-edge systems can also provide insights needed to fine-tune a brand’s logistics strategy. It’s a gateway to future-proofing logistics operations.

Flexibility and Adaptability

As your business evolves, so too will your logistics needs. A 3PL that can grow with the business—expanding services, integrating new technologies, or adjusting strategies—ensures that logistics operations remain aligned with the brand’s business goals. 

This partnership approach not only supports current needs but also positions the business for future success.

Customer Focus

A 3PL partner with a customer-centric approach is proactive in resolving issues that may arise during the logistics process. 

Whether it’s handling a delayed shipment or providing real-time updates on order status, a 3PL partner takes the initiative to communicate effectively and resolve problems quickly. 

A brand’s 3PL partner also helps maintain a consistent brand experience across all touchpoints. This reinforces the brand’s value proposition and ensuring that customers’ experiences with delivery and returns are as positive as their interactions

Network and Infrastructure

When choosing a 3PL partner, the strength of their network and infrastructure is a key consideration. That is because it directly influences the efficiency and reach of the business’ logistics operations. 

A robust network of distribution centers, transportation options, and strategic partnerships allows a 3PL to deliver goods quickly and reliably anywhere. This extensive reach is especially important for B2C businesses, where customers expect fast, convenient delivery regardless of their location. 

A 3PL with a well-established network can optimize delivery routes and reduce transit times, ensuring that your products reach customers promptly.

Frequently Asked Questions About B2C Logistics

Q: How does B2C logistics differ from B2B logistics?

A: B2C logistics typically involves handling a high volume of small, individual orders. It focuses on fast, efficient delivery directly to consumers. In contrast, B2B logistics deals with larger, bulk orders, often with scheduled deliveries to other businesses.

Q: What are the key components of B2C logistics operations?

A: The key components of B2C logistics are warehousing, order processing, inventory management, last-mile delivery, and returns management.  These elements work together to ensure that products are stored, packed, shipped, and delivered to consumers efficiently.

Q: Why is last-mile delivery so important to B2C businesses?

A: Last-mile delivery represents the final step in the delivery process. Fast, reliable last-mile delivery can significantly enhance customer satisfaction and loyalty.

Q: How can businesses optimize their B2C logistics operations?

A: Businesses can optimize B2C logistics by investing in technology for automation, improving inventory management, and partnering with reliable carriers. Streamlining fulfillment services, such as picking, packing, and shipping, also helps to reduce costs and improve delivery times.

Q: What role does technology play in B2C logistics?

A: Technology simplifies B2C logistics operations. Advanced technologies like AI and machine learning can further enhance efficiency and decision-making.

Q: What are the best practices for managing inventory in B2C logistics?

A: Best practices for managing inventory in B2C logistics include maintaining real-time inventory visibility, using demand forecasting to avoid stockouts or overstocking, and implementing automated systems. Efficient inventory management ensures that products are available when customers order them.

Q: Why invest in a 3PL partner for B2C logistics?

A: B2C logistics influences the speed, accuracy, and reliability of order deliveries. Efficient logistics operations ensure that customers receive their orders on time and in pristine condition.

Scale Your B2C Logistics With Speed Commerce

As your B2C business grows, so do the demands on your logistics and fulfillment operations. Speed Commerce helps you meet those demands with our B2C fulfillment services.

From product personalization to complex kitting, inventory management, and efficient pick-pack-ship operations, we have the expertise and resources to streamline your supply chain. And with over 40 years of experience in the industry, we understand the intricacies of B2C fulfillment. We offer solutions that not only ensure your products are stored safely and securely but also optimize the flow of goods through the warehouse to maximize efficiency. Plus, our specialized software allows us to map the most effective layout for B2C businesses.

Whether you need to store surplus inventory or streamline your distribution, Speed Commerce has the infrastructure and expertise to scale with your business. Contact us today to learn how we can help your B2C business grow.

More 3PL & Dropshipping Resources From Speed Commerce

B2C Fulfillment

The process of delivering products and services directly to customers from a business without involving a middleman.

See B2C Fulfillment Definition

Business-to-Business (B2B) Fulfillment

A dropshipping model that involves the use of a 3PL. The 3PL handles storing, packaging, and shipping.

See Business-to-Business (B2B) Fulfillment Definition

Third-Party Logistics (3PL)

Outsourcing logistics and supply chain management activities to a provider.

See 3PL Definition

DTC Fulfillment

Shipping products directly from a brand or retailer to the customer, bypassing traditional retail channels.

See DTC Fulfillment Definition

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