As an online retailer, you are more than aware that the ecommerce landscape is constantly changing. How are you staying current on the latest tech trends? How do you keep track of larger trends in service and support? What about the changing operational/fulfillment landscape?
Here’s a quick lists of sources to help you stay up-to-date.
Forrester Retail Blog
Forrester knows research like it’s nobody’s business, so it only makes sense that the company’s blog is an excellent resource for statistics, thought leadership articles, and trends in the retail space. Needless to say, all the research you find here is in-depth and backed up with strong data. While much of the content and related research is targeted at the larger retailers and chains, it still serves as a useful learning arena for smaller or niche retailers.
Pro tip: Follow Forrester’s online and multichannel retail analyst Sucharita Mulpuru on Twitter @smulpuru.
The ecommerce arm of the National Retail Federation is a must-read for numbers, stats, news and events. There are also plenty of white papers available for download with data on everything from holiday retail stats to mobile commerce trends and more. The State Of Retailing Online reports alone make this site a must-bookmark.
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Apart from organizing one of the biggest online retail conferences around, Internet Retailer is also responsible for publishing the annual Top 500 List. The site covers everything from web-only retailers to catalog sellers to omnichannel sellers and more. Plus, there are dedicated sections to mobile commerce (everything from trends to design and marketing,) and B2B sellers. The ‘charts+data’ section on the website offers a wealth of information, divided into easy-to-digest sections.
This is a go-to site for tips, trends, advice and expert opinion and blogs. MCM covers every aspect of the ecommerce chain – from technology and marketing to fulfillment, shipping, logistics and shopping carts. We love the infographics section, where you can find fun (and informative) visual representations of all the latest trends and stats in retail!
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Where do you go for ecommerce trends and tips? Share your sources with us!